Catering Operations and Performance Executive

7 days ago

Heathrow, United Kingdom British Airways Full time

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

**The role**:
An exciting opportunity to join British Airways as a Catering Operations & Performance Executive on a part time / job-share basis has arisen

Working with our wider Catering and Airline Operations teams, you will focus on a variety of key performance areas, ensuring our exceptional customer experience is delivered across the globe.

**What you’ll do**:

- Observe, audit and measure the performance of our catering suppliers, from ramp to kitchens.
- Support and track daily activities, and liaise with our suppliers to ensure they have the information and tools they need to succeed.
- Lead product and network changes, ensuring projects are delivered successfully and in a timely manner.
- Assist with invoicing and financial reconciliation.

**What you’ll bring to British Airways**:

- Excellent communication and negotiation skills.
- Strong attention to detail and organisation skills.
- Curiosity and a passion for delivering excellent customer service.

**Your experience**:

- Experience working in a complex, operational environment is desirable.
- Full training will be provided, including food safety, airline security and airside driving.

**What we offer**:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

**Inclusion & Diversity**

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
- Download Job Description

  • Staff Chef

    2 weeks ago

    Heathrow, United Kingdom dnata Catering Full time

    **Staff Chef**: - £12.50 per hour (40hr contract) Dnata Catering UK are the leading airside services provider within the UK We are looking for an enthusiastic chef who can cook volumes of fantastic fresh food while managing food cost controls. As a staff chef, you are responsible for contributing to the menu creation as well as following recipe specs to...

  • Shift Manager- Premium Kitchen

    5 days ago

    Heathrow, United Kingdom dnata Catering Full time

    **Job Purpose** The job holder will manage the daily operation, with shift responsibility for the delivery of cost, service, compliance, people KPIs - in line with company, legal and airline standards. **Knowledge/Skills/Experience** - Passionate about providing a premium service - Team Player role model who leads by example and is able to coach and...

  • Customer Focused General Assistant

    7 days ago

    Heathrow, United Kingdom dnata Catering UK Full time

    **The Role** dnata catering UK are actively seeking a General Assistant to join our already successful and vibrant team at Heathrow Airport. As a General Assistant you will play a pivotal role in ensuring that our catering and goods arrive with our airline clients on time, in-line with various scheduling requirements. **What’s in it for you**: - Free...

  • Customer Focused General Assistant

    1 day ago

    Heathrow, United Kingdom dnata Catering Full time

    dnata catering UK is one of the leading providers of inflight services to the worlds airline customers. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all of the UK’s major and regional airports. Our continualpursuit of innovation and excellence has secured the business of more than 80 of the industry’s...

  • General Assistant

    2 weeks ago

    Heathrow, United Kingdom dnata Catering UK Full time

    **General Assistant - Runner** dnata Catering UK are actively seeking General Assistants - Runners to join our already successful and vibrant team at Heathrow. As a General Assistant you will play a pivotal role in ensuring that our catering and goods arrive with our airline customers on time in line with various scheduling requirements. **The Role** As a...

  • HR Manager

    1 week ago

    London Heathrow Airport, United Kingdom dnata Catering Full time

    Are you looking for a new role that is both challenging and rewarding? dnata Catering UK, the world’s largest inflight caterer has an exciting opportunity for a HR Manager to join our team based down in London Heathrow. **What’s the purpose of role**: **Who you’ll deal with**: Internal: Human Resources team; comprised of Employee Relations,...

  • Specialist Chinese Chef

    2 weeks ago

    Heathrow, Greater London, United Kingdom dnata Catering UK Full time

    The role of a specialist Chinese Chef is based at Heston, with a strong emphasis on the preparation of regional Chinese cuisine for multiple airlines. The role is working in a fast-paced production environment, that focuses on cooking outstanding dishes that reflect the quality of restaurant food. The Role What’s in it for you: * Free breakfast, lunch and...

  • Operational Safety Executive

    7 days ago

    Heathrow, United Kingdom British Airways Full time

    A career without limits As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one....

  • Catering Assistant

    2 weeks ago

    Heathrow, United Kingdom Eurest Full time

    **More about the role**: Could you bring your spark to Eurest? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Creating attractive food and counter displays - Representing Eurest and maintaining a positive brand image - Handling cash...

  • Apprentice Production Chef

    7 days ago

    London Heathrow Airport, United Kingdom dnata Catering Full time

    At dnata Catering UK, we are proud to be a leading provider of in-flight catering and logistics across the UK. If you are passionate about food, want to work with Michelin starred chefs, and possess a desire to work hard, learn and develop we want you tobe a part of our future and continued success! We will provide you with regular training, development and...