Resident Liaison Officer

1 week ago


Lewisham Central, United Kingdom Regen Solutions Full time

**Resident Liaison Officer**

**South East London**

**Maintenance Contractor**

**£26k-£30k**

The Role:
Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. Working closely with residents and contractors to ensure the best communication is provided to residents to minimise the impacts of the works upon them.

You will be the key liaison between residents, contractors and the client whilst major works are taking place in homes. You will be responsible for processing and providing information to all parties involved in order to progress work until completion and obtain resident satisfaction surveys.

**Responsibilities**:

- Providing newsletters and specific updates
- Arranging contractor appointments
- Carrying out site and resident visits
- Attending resident meetings and being a focal point for resident contact and correspondence
- Holding briefing sessions and/or drop-in sessions so residents can understand how and when specific works will take place as well as what the impact will be on their day to day lives
- Deal with queries as and when they come in

**Experience**:

- Ability to understand design information and communicate this to residents
- Excellent verbal and written communication skills
- Previous experience of working in an RLO role
- Experience of development of housing schemes within Social Housing
- Wide ranging experience of decanting in regeneration scenarios

**Resident Liaison Officer**

**South East London**

**Maintenance Contractor**

**£26k-£30k**

**Salary**: £26,000.00-£31,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Resident Liaison Officer: 1 year (required)

Reference ID: rloSE



  • Lewisham, United Kingdom Regen Solutions Full time

    **Resident Liaison Officer** **Temp - Perm, Full Time** **South East London** **Maintenance Contractor** **£28,000 - £31,000 + Car Allowance** **The Role**: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and...


  • Hackney Central, United Kingdom GVR Solutions Ltd Full time

    GVR Solutions are working with a respected specialist drylining contractor based in Hackney who deliver high-quality internal finishes, fire-stopping and remediation works across London and the South East. With a growing pipeline of fire-safety projects, they are looking for an experienced Resident Liaison Officer. The Resident Liaison Officer ensures clear...


  • Lewisham, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - Lewisham- Industry: - Property Services- Salary: - £26000 - £30000 per annum + + £3,500 car allowance + Mileage- Start Date: - ASAP- REF: - SRUL06-SE_1670490720- Contact Name: - Sophie Rowley- Job Published: - about 1 hour ago**Resident Liaison Officer Roles Available (Perm)** **Working with a large Housing...


  • Lewisham, United Kingdom Howells Solutions Full time

    **Resident Liaison Officer - Social Housing External Planned Works** **Based in South East London** **Full time, Permanent** **Salary: £27 - 29k + car allowance** Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team in South East London delivering Planned Works in Social...


  • Lewisham, United Kingdom Axis Full time

    **Role** We are looking for a Resident Liaison Officer to join our team in Lewisham. The primary responsibility of this role is to interact with our residents and build a long term positive relationship, ensuring residents are fully involved in any decision making processthat affects their homes. **Key Responsibility** Customer Care: - Proactively respond...

  • Resident Host

    2 weeks ago


    Lewisham, United Kingdom Get Living Full time

    **Overall Purpose** This role is the host and centre of one of our newest Neighbourhoods and engages daily with residents, connecting people and creating a unique and memorable experience for residents. The role is responsible for delivering resident satisfaction by providing efficient and welcoming assistance with all requests, ensuring a smooth and...


  • Lewisham, United Kingdom Siteskills Full time

    Immediate start - Great rates - Long term contract RLO needed in Lewisham for a long contract. Previous experience preferred. Good communication skills and construction knowledge ideal.


  • Lewisham, United Kingdom GatenbySanderson Full time £150 - £200

    Director of Housing Resident Engagement and ServicesIf you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Join to apply for the Director of Housing Resident Engagement and Services role at GatenbySanderson.Base pay rangeLewisham CouncilDirector of Housing Resident Engagement...


  • Lewisham, United Kingdom South Africa Tempest Resourcing Full time

    Role: Housing Support Officer (Arabic-speaking) Location: Lewisham, South East London Contract Type: Temporary - with potential for permanent placement Hours: Full-time, 37 hours per week Pay Rate: Competitive (dependent on experience) Driving Requirement: Full UK driving licence and own vehicle required Due to the nature of the environment and...


  • Lewisham, United Kingdom South Africa Tempest Resourcing Full time

    Job Title: Housing Support Officer (Arabic Speaking - Car Driver) Location: Lewisham Salary: £25,500 - £26,000 per annum (Temp to Perm) Rate: £12.50 PAYE / £17.00 Umbrella per hour Hours: Monday to Friday, 9am - 6pm (40 hours per week) Contract Type: Temp to Perm Organisation: Orisha Housing About the Role We're working in partnership with Orisha...