Job Coach

**Location**

Eccles

**Company**

Employment

**Contract type**

Permanent/ Full
- time

**Salary**

Up to £28,420 per annum

**Closing Date**

05/06/2025

**Ref No**

4647

The Growth Company’s **(GC)** Employment team has a fantastic opportunity for a **Job Coach**, in this role, you’ll deliver personalised advice, training, and employment support to people who are currently out of work, helping them move closer to sustainable employment, further training, or education. Working as part of the Restart Scheme, you’ll contribute to a government initiative that offers tailored support over 12 months

At The Growth Company, we’re committed to making a real difference across the North of England and beyond. Our dedicated advisers and keyworkers support a wide range of individuals from those recently made redundant to people facing more complex challenges such as health conditions, long-term unemployment, or financial difficulties.

**Key Responsibilities**:

- Work as part of a team to co-ordinate and deliver advice, guidance, and training interventions that meet the needs of unemployed individuals. Operate referral and liaison procedures with other agencies (e.g., JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support individuals' achievement of skills and progression to employment, training, and education.
- Establish and deliver both one-to-one and group activities as part of customer interventions, including initial assessments, inductions, job search sessions, and follow-up appointments.
- Deliver one-to-one interventions at induction and assessment, ensuring individual learning needs are identified and addressed.
- Refer customers to internal and external agencies to support their progression.
- Plan training and other interventions for each customer, providing support in planning and decision-making.
- Facilitate group learning sessions that improve employability.
- Report any safeguarding concerns relating to individuals.
- Participate in activities that support the work of the team and Work Solutions, such as tender/bid writing and the development of new products/services.

**About You**:

- Ideally working in training, guidance, advice, and counselling environments.
- Previous experience working with vulnerable customer groups.
- Good knowledge of guidance and national standards.
- Working to targets with excellent knowledge of the local labour market, methods of recruitment, and awareness of growth industries.
- Good knowledge of welfare to work and the customer base.
- Rapport-building skills, professional and articulate.

**Skills Required**:

- Must have previous experience working within sales, customer service, or the welfare to work industry.
- Ability to work under pressure in a high-performance environment.
- Flexible approach to work, including willingness to travel and occasional unsociable hours.
- Ability to work to key performance indicators and challenging targets.
- Capacity to network and promote the organisation.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

Examples include:

- Meeting the hiring manager or touring the venue in advance
- Extra time for tasks
- Interview questions shared beforehand
- Accessibility software or equipment for assessments

GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.