Administrative Assistant

**CANDIDATES SHOULD SUBMIT A CV AND COVERING LETTER. APPLICATIONS WITHOUT THESE DOCUMENTS WILL NOT BE CONSIDERED FOR INTERVIEW. PLEASE READ THE JOB DESCRIPTION CAREFULLY BEFORE APPLYING.**

**Salary**: £24,000 (pro-rata)

**Hours**: 15 hours per week, over Tuesday, Wednesday and Thursday

**Responsible to**: Senior Administrative Officer (SAO)

**Responsible for**: Administration at the Care after Combat Headquarters

**Location**: Newark-on-Trent (On Site)

**Closing Date**: 29th September 2025

**Due to internal promotion we are seeking a part-time Administrative Assistant to join the Care after Combat team.**

**Main Role and Responsibilities**

This role requires efficient and comprehensive Administrative Assistant and secretarial duties. This will include working closely with the Senior Administrative Officer and other headquarters staff. Efficiency and high competency are required in maintaining records, databases, filing systems and preparing correspondence for the operational team members. Receiving, logging and actioning mail into and out of the office. The role will support the collation and distribution of the monthly wellbeing activity packs and newsletters. This role includes being the first point of contact for people telephoning Care after Combat therefore an excellent telephone manner is essential as well as the ability to manage and respond appropriately to enquiries. The role also involves meeting and greeting visitors.

**Duties will include and not be limited to**:

- Close working with the Senior Administrative Officer (SAO), Executive Assistant (EA), Lead Managers (LMs) and wider Care after Combat team, providing administration support.
- Will need to develop an in-depth knowledge of Care after Combat’s personnel structure for all contracts and projects.
- Will need to develop an in-depth knowledge of Care after Combat’s aims and objectives.
- Update of given information from operational team members, and input into working databases (Salesforce, Microsoft Excel and other CRM systems).
- Undertake verification of service procedures for clients.
- Collate and distribute the monthly wellbeing activity packs and newsletters.
- Responsible, as directed by the SAO, for all aspects of secretarial and administrative support for Care after Combat.
- Effective communication, liaising with all Care after Combat staff, voluntary mentors, veterans in receipt of Care after Combat services, HMP prison staff, and external contacts.
- Responsible for travel arrangements and booking accommodation.
- Maintain stock control of charity resources and merchandise.
- Under the supervision of the Executive Assistant, act as the single point of contact for charity fundraising events and administration.
- Maintain position of integrity, appreciating the need for confidentiality when dealing with people and issues appertaining to this post.
- Maintain a filing system compatible with Care after Combat organisation and GDPR.
- Represent Care after Combat as required and always work in line with our aims, values and plans.
- Other duties may be assigned by the SAO and / or Leadership Team.

**Qualifications**

Employment rights to live and work in the UK.

Have a full driving licence.

**Experience/ Knowledge**
- Essential_

Previous office, administrative and organisational experience.

Ability to work collaboratively across teams and grades.

Experience of handling large volumes of data and inputting as required.

Experience in the use of Salesforce/CRM systems.
- Desirable_

Experience of working for a charity or not for profit, supporting and administering fundraising activities.

**Skills**
- Essential_

Good working knowledge of Microsoft 365.

Experience of or relevant skills to evidence confident Administrative Assistant skills.

Excellent interpersonal skills; ability to network and communicate effectively with relevant outside agencies and staff.

Able to accept responsibility and to respond confidently and calmly when managing workload.

Able to work on own initiative, self-motivate and progress own work to deadlines once guidelines have been set.

An understanding of working with clients involved in the Justice System and the ability to remain impartial and professional when faced with telephone and correspondence.

**Values**

Approachable, cooperative and respectful of others.

Strong commitment to team working.

Trustworthy, honest, ability to work autonomously, take responsibility and demonstrates integrity.

Ensure that the level of service provided is to the agreed quality standards.

**Working Conditions**

Care after Combat takes the safety of its staff and volunteers seriously.

A full Enhanced DBS check is required.

**Job Type**: Part-time

Pay: £24,000.00 per year

Expected hours: 15 per week

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking

Ability to commute/relocate:

- Newark-on-Trent NG24: reliably commute or plan to relocate before starting work (requi