Receptionist

1 week ago


Wellingborough, United Kingdom Booker Group Full time

About the role
Booker Group are looking for a friendly and enthusiastic person to join our Facilities team as a Receptionist in our Head Office in Wellingborough. In this role you will provide an efficient reception service by answering and redirecting internal and external calls in a timely and helpful manner, displaying the highest standards of customer service at all times. You will in addition undertake various administration tasks to support the team and the wider business.

You will be responsible for

Operating the switchboard via a PC and keyboard
Dealing with people at all levels, including internal colleagues, visitors and contractors
Raising and managing purchase orders to ensure they are sent for payment in a timely manner
Assisting with the personal parcel deliveries and collections
Reporting of branch alarm problems to the relevant service providers
Managing and maintaining meeting room booking spreadsheet
Resolving customer queries efficiently and appropriately
Weekly testing of fire alarms and supporting fire drills
Managing the weekly dry cleaning service
Reconciling and preparing banking
General administrative tasks and ad hoc duties as required

You will need
Excellent customer service skills

Good telephone manner
Experience of using a switchboard and a PC
Knowledge of MS Office and ideally SAP
An enthusiastic and proactive approach
Administrative experience
The ability to prioritise workloads and to work under pressure
To be a team player and build strong working relationships

About The Company
Be part of something special. Join our team at Booker.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro Wholesale, Booker Retail Partners, Booker Direct, Classic Drinks, Ritter Courivaud and Best Food Logistics. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
- A great holiday package


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