Office Coordinator

8 hours ago

Fulham, United Kingdom Chestertons Full time

**Chestertons Estate Agency**

**Office Coordinator - Lettings**

**Location**: Fulham Road

**Hours**:Office based Monday to Friday 8:30 am - 6:00 pm

**Salary**:£26,000 - £30,000 DOE + commission

**Overview of Key Duties**:
**Administrative Support**
- Document Management: Handle documentation related to property sales, including listings and pre offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.

**Customer Service**
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.

**Sales Support**
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organizing local events.
- Reporting: Generate and distribute sales performance reports to the management team.

**Operational Tasks**
- Office Management: Keep the office organized, stocked with supplies, and ensure a professional environment.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.

**Technology and Tools**
- CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectivel

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