Nursery Administrator

2 weeks ago

Cambridge, United Kingdom Patacake Nursery Full time

**Job Overview**
Our Patacake Day Nursery in Cambridge, part of Brightstars Nursery Group, is currently looking for a Nursery Admin.

**Responsibilities**
- Maintaining Family and account records on our nursery systems (training will be provided).
- Resolving any account queries, including the administration of childcare vouchers, collecting fees, and pursuing outstanding fees.
- Maintaining accurate and confidential staff, children, and parent records.
- Preparing banking and monthly payroll spreadsheet.
- Liaising with Nursery Manager and Head Office.
- Checking and sending invoices.
- Welcoming parents, children, and visitors.
- Communicating pleasantly and effectively in person, in writing and on the telephone.
- General office duties, managing and maintaining accurate records through data entry and filing systems.
- Handling incoming calls with professionalism and courtesy, adhering to proper phone etiquette.
- Organising meetings, appointments, and travel arrangements if needed for the setting.
- Preparing reports, correspondence, and other documents using Microsoft Office.
- Supporting the setting management team with administrative tasks.
- Ensuring the office environment remains organised and efficient by managing supplies and equipment.
- Assisting with perspective parent enquiries and supporting the nursery's enquiry and waiting lists.

**Skills**
- Ideally office experience with an understanding of administrative procedures.
- Excellent computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar).
- Strong organisational skills with the ability to prioritise tasks effectively.
- Good telephone etiquette with excellent communication skills.
- Ability to work independently as well as part of a busy nursery team.
- Attention to detail and high levels of accuracy in all work undertaken.

**Job Types**: Full-time, Part-time, Permanent

Pay: From £12.21 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Bereavement leave
- Childcare
- Company pension
- Free parking
- Gym membership
- On-site parking

Work Location: In person

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