Legal Admin Assistant

**Job Purpose**

Working within our Specialist Property team you will support the team and be responsible for ensuring you maintain ongoing high performance and deliver a quality, client focused operation.

**Responsibilities and Duties**
- Assisting the team leader and other solicitors/conveyancers in the team to motivate and co-ordinate property/conveyancing transactions to exchange of contracts and completion
- Liaising with clients, estate agents and other third parties for information and progress to ensure that all files are progressed expediently
- Under the supervision and direction of the team leader and other solicitors/conveyancers within the team, respond to correspondence in accordance with company procedures
- To carry out the work in accordance with the working practices
- Accurately enter data on the case management system

**Client Management**
- Maintain and build good professional and positive working relationships with clients, external institutions and organisations, and follow up in accordance with agreed procedures
- Update all documentation accurately and promptly with the necessary information and ensure all matters are progressed promptly
- Ensure a positive client experience through high quality client service and effective communication
- Handle a range of different situations and react accordingly with tact, diplomacy and empathy to diffuse potentially tense confrontations in a positive and calm manner

**File Opening**
- Action new instructions and prepare for client file openings
- Open files for all new instructions within the required timescales
- Conduct welcome calls to all clients regarding their transactions
- Issue welcome packs to clients for all new instructions
- Accurately update details on matters which have already been set up and inform all parties of any changes

**Technical Responsibilities**

Under the supervision of your team leader, and with training and guidance, carry out the following:

- Obtaining the title documentation
- Requesting redemption statements
- Submitting searches including index map searches and land charge searches
- Preparing Contract Packs
- Drafting Transfer of whole
- Preparing Search Reports
- Preparing Mortgage Reports
- Preparing draft Completion Statements
- Liaising with the other side’s solicitors
- Reviewing AML checks and Customer Due Diligence
- Adhere to and promote compliance with the firm’s policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards
- Through training and other means, to keep fully up to date with relevant legislation and practice

**Qualifications & Skills**
- Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts
- An effective communicator both orally and in writing, having a good command of written English and excellent numeracy
- Able to work accurately and clearly explain technical matters to non technical users in both written and verbal forms
- A client focused approach to service delivery
- Strong experience in using Microsoft office tools - Word, Excel, Outlook etc.
- Self-motivated and able to work under pressure to strict deadlines/timescales excellent communication skills and telephone manner
- Highly organised with a strong attention to detail with ability to prioritise work
- Flexible
- You will need to work well in a team environment and on your own initiative
- Able to liaise/deal with lawyers, lenders, clients and estate agents

In return, we can offer you a competitive salary and benefits package.

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Store discount
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Preston