Front of House Officer

17 hours ago

Hounslow, United Kingdom Wilson James Full time

**Are you a host with the most? Do you excel in Customer Service Skills? Do you love working with people and meeting new people every day? Have you ever wanted to work in an Aviation environment? - If so, this is just the role for you**

We require a VIP Front of House Officer on a fixed term basis to work at London Heathrow Airport to provide a first-class service to our customers that they will never forget

As the Front of House Officer, you will ensure that visitors and clients are received in an excellent and professional manner and that all front of house security areas operates at high-quality service at all times.

**Main Responsibilities**:

- To deliver the professional greeting of clients and visitors, to the highest standards
- To monitor and manage the Winsor Suite car park.
- Maintain regular contact with the doorperson and other members of staff to ensure security is never compromised while Heathrow VIP service level standards are maintained.
- To assist in coordinating the day to day running of the building forecourt, entrance/exits and liaising between VIP, staff and visitors to ensure all relevant information is communicated correctly and efficiently.

**What we can offer you**:

- £14.20 per hour
- Fixed term/Secondment until 31st Jan 2026
- Shift pattern of 4 on 2 off - Shift times -04:00 - 14:00 Early & 13:00 - 23:00 Late
- Annual leave of 5.6 weeks per year
- Life assurance scheme
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme

**Essential Skills**
- SIA Door Supervisor Licence

**About Wilson James**

Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.

Wilson James provides services to some of the world's most iconic brands. We collaborate. We raise standards. We win awards.
We employ more than 5,000 brilliant people across security, construction logistics and aviation services.

We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, please see our website

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