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Digital Associate
2 weeks ago
**Contractual hours**
36.25
**Basis**
Full time
**Job category/type**
- XPS Administration
**Date posted**
15/11/2024
**Job reference**
REQ002667
**Digital Associate**:
**Bristol, Edinburgh or Leeds**
**Hybrid**
**Full Time**
**Permanent**
**Ref: REQ002667**
**XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve **their highest **potential**.**
A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.
Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they’re happy. Above all, it’s about ensuring everyone has a voice and feels valued. Because they are.
**The Team**
Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.
We are seeking a dynamic and ambitious professional to fill the role of Digital Associate within our rapidly growing Client Communications Team. The role will involve supporting our Digital / Communications Consultants to roll out digital solutions for our clients.
**The Role**
As a Digital Associate with XPS, you will...
Support our Digtial Consultants and/or Communication Consultants implement client’s digital requirements
- Process web updates to our public facing websites and MyPension portal (for example, branding and content)
- Support our project managers and Digital Consultants transition clients onto the MyPension portal, meeting agreed timescales
- Support the Digital team develop XPS’s digital engagement offering - including development products like the MyPension portal
**Your profile**
**Essential Criteria**
- Experience of working on differing digital platforms with a view to using your experience to make suggestions on how to improve our current digital offering
- Experience of delivering in projects with multiple stakeholders and critical path timelines
- Meticulous approach to their work
- Well organised and positive attitude with the ability to plan, prioritise and effectively manage their work
- Desire to contribute and implement ideas for improving processes and procedures
- Good interpersonal skills and works well with others
- Ability to work well under pressure, across multiple projects, delivering to time and quality standards
- Production of consistent and high-quality results
- Open to learning new skills
**Desirable Criteria**
- Ideally, some digital copywriting experience
- Ideally, some experience with Content Management Systems
- Ideally, some experience of working directly with clients or external customers
**What we offer**:
Find out more about **Life at XPS**
Find out more about **Our People Approach**
**We offer an attractive reward package, typical benefits can include**:
- Competitive salary
- Participation in annual discretionary Bonus Scheme
- 25 days holiday plus flexibility to buy or sell holiday
- Flexible Bank holidays
- Pension scheme, matching contribution structure
- Healthcare cash plan
- Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
- Life Assurance cover, four times basic salary
- XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
- Employee Assistance Programme for you and your household
- Access to a digital GP service
- Paid volunteering day when participating in Company organised events
- Staff referral scheme when you introduce a friend to XPS
**What next**:
- Right to Work confirmation
- DBS Disclosure check
- Employment or educational references covering five years
- Satisfactory credit check
**We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
