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Dental Receptionist

2 weeks ago

Berkhamsted, United Kingdom Kings Road Dental Practice Full time

Join our team today We are excited to offer an amazing opportunity to join our growing team as a full-time dental receptionist. We are seeking an experienced individual with a professional demeanour and a growth mindset, to contribute to our practice's success.

**Responsibilities**:

- **Diary Management**: Efficiently manage appointment schedules for the clinicians.
- **Patient Liaison**: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
- **Payment Handling**: Process payments accurately and efficiently, ensuring proper documentation.
- **Phone Management**: Answer and direct phone calls professionally, maintaining a courteous and helpful demeanour.
- **Patient Journey**: Ensure a seamless experience for patients from arrival to departure, addressing any concerns or issues promptly.
- **Administrative Support**: Assist with various administrative tasks as needed to support the smooth operation of the dental practice.
- **Please note** that this job description is not exhaustive, and additional duties may be assigned as needed.

**Requirements**:

- **Experience**: Prior experience in a dental receptionist role is essential.
- **SOE Knowledge**: Proficiency in Software of Excellence (SOE) is essential.
- **Communication Skills**: Excellent communication and interpersonal skills, with a friendly and approachable manner.
- **Organisational Skills**: Strong organisational and multitasking abilities, with a keen eye for detail.
- **Customer Service**: Commitment to providing exceptional customer service to patients.
- **Team Player**: Ability to work effectively as part of a team in a fast-paced environment.
- **Flexibility**: Willingness to adapt to changing priorities and schedules.
- **Professional Development**: We offer opportunities for professional development and encourage a growth mindset among our team members.

**Job Types**: Full-time, Permanent

Pay: £10.50-£12.50 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Quarterly bonus

**Experience**:

- Dental Receptionist: 2 years (required)

Work Location: In person