Weighbridge Operator

**The Role**:
We have an opportunity to join our Waste Treatment team in Milton Keynes as a Weighbridge Operator. In this role you will provide efficient and effective weighbridge operation for our Milton Keynes facility. This involves ensuring that all vehicles carrying waste or recyclables are weighed as they both enter & exit the facility and accurately recording this information. This is an administration role and we are looking for someone who is experienced in using Microsoft Excel.
- We operate on a shift pattern basis to cover opening hours
- These will be 6am - 2pm and 10am - 6pm: Monday - Friday

**Role Responsibilities**:

- Undertake the operation of the weighbridge and accompanying general administrative duties including recording weights & waste type by vehicle, whilst ensuring completion of the appropriate documentation in line with Environmental Regulations, as and when required
- Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site
- To respond to public, trade and other queries directly and by telephone in a pleasant and efficient manner - dealing courteously with complaints and enquiries
- Maintain the best operational relationship between the public, other customers and client representatives, ensuring Waste Acceptance Criteria is adhered to at all times
- Ensure acceptance of waste complies with Duty of Care and Special Waste Regulations where appropriate
- To undertake routine computer and weighbridge alterations or adjustments where possible to do so in accordance with Amey procedures
- Act as a personal role model to colleagues in driving adherence to core procedures, policies and systems
- Ensure all site visitors have received full Health & Safety induction and are wearing the correct PPE

**The Person**:

- Customer service background (desirable)
- Basic numeracy, literacy, and IT skills. Understanding risk assessments / safe systems of work and working in accordance with them.
- Handling and processing auditable information
- Experience of maintaining compliance of paperwork
- Experience of dealing with customer complaints and escalating appropriately
- Able to work effectively alone or as part of a team

Our Business
At Thalia Waste Management, we are creating a future to be proud of. We think differently, questioning everything, enabling us to develop progressive waste into energy solutions and services. Being motivated, tackling problems together, inspiring others to take responsibility, making a difference, being ambitious and contributing value.
We operate the best technology available across our four strategic sites in North Yorkshire, Milton Keynes, Cambridgeshire and the Isle of Wight. Our technology includes everything from mechanical and biological treatment, traditional mass-burn energy from waste and material recycling technologies to in-vessel composting, advanced thermal treatment, innovative small-scale energy from waste and anaerobic digestion. In a single year we process 300,000 tonnes of waste that is turned into energy. This generates the same amount of energy as approximately 600 million solar panels. Similarly we recycle circa 95,000 tonnes of waste.

Inclusion