Host / Hostess

**Job Ref**:UNI1252

**Branch**:Parker's Tavern

**Location**:Parker's Tavern, Cambridge

**Salary/Benefits**:Competitive Salary - £13.07 per hour

**Contract type**:Casual

**Hours**:Part Time

**Posted date**:21/08/2024

**Closing date**:23/09/2024

**ABOUT US**

University Arms consists of 192 design-led bedrooms, complemented by Parker’s Tavern, a high-end, quintessentially British Restaurant and Bar, Library, and a stunning Ballroom. Set in the heart of Cambridge, University Arms is the ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.

Parker’s Tavern has been reviewed widely in the media, receiving high praise from renowned restaurant and bar critics. The incredible food and the stylish university-inspired dining space combine to create the Parker’s Tavern experience, crafting an atmosphere of laid-back sophistication during the day, with a vibrant buzz in the evenings.

**WHAT WILL YOU BE DOING**

As Hosts/Hostess, you are the welcoming face of Parker’s Tavern, your warm greeting and efficient manner sets the tone for our guests. The part you play ensures a smooth and seamless experience for our guests, liaising with your Team Members to provide the link and continuity essential in our offering of exceptional service. Your duties will include but not be limited to:
**THE DUTIES**
- You’re the face of our guests’ experience, making sure that from the moment they arrive to when they leave, they’re having a memorable experience.
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded.
- Coordinate seating for the guests.
- Taking restaurant bookings and table allocations, ensuring the restaurant operates smoothly and efficiently.
- Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards.
- Have full knowledge and understanding of all food and beverage items on the menu.
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
- Support with training new starters to ensure a high level of service is delivered at all times.
- We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

**WHAT ARE WE LOOKING FOR IN YOU**
- Passion for hospitality - you’re all about creating memorable experiences for others.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- Have excellent communication skills and strong attention to detail.
- The restaurant is busy all day and so you will need to be flexible in your availability to work mornings, evenings weekends.
- Having a reliable method of transportation to the hotel is essential - we have no on-site parking.

**THE PERKS**

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and FB discounts across the Marriott portfolio
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them

**RIGHT TO WORK**:
**PAY**:
Base: £11.47 plus £1.60 Tronc per hour

**Why work at University Arms and Parker’s Tavern?**

We are passionate about Cambridge’s heritage, and want to share that with our guests in a context that is contemporary, thoughtful and engaging. We deliver an experience of considered modern luxury, and take pride in our work. If you are enthusiastic about your city and your work in the hospitality sector you will find working at the University Arms truly rewarding.