Veterinary Receptionist

5 days ago

Milton Keynes, United Kingdom CVS UK Ltd Full time

**We have a fantastic opportunity for a Veterinary Receptionist to join our team here at Astonlee Veterinary Centre**

Do you want to be a part of a team that is supportive, innovative and strives to be the best at what they do? At Astonlee, our supportive and friendly team are committed to providing both exceptional customer service and outstanding clinical care to our loyal clients and their pets. We are looking for a new Veterinary Receptionist to join our innovative team and journey of success.

This is a permanent Veterinary Receptionist role working 35 hours per week plus 1:4 Saturdays with a share in Bank Holidays on a rota basis. Our opening hours are 8am-8pm Monday to Friday and 8am-5pm Saturdays. We are looking for someone who has the flexibility to provide cover for holidays and sickness.

As a receptionist you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well both within a team and independently, sometimes under high pressure.

Previous veterinary receptionist experience would be preferable but not essential.

Main duties would include:

- Answering the telephone, booking appointments and processing prescription requests
- Dealing with clients at the reception desk, taking payments and dealing with enquiries
- Assisting with insurance claim processing and answering insurance based queries
- Accurately recording client and animal information on our IT system, so good IT skills would be preferable
- Cleaning duties are involved

In return, we can offer you (pro rata):

- Salary in line with National Minimum Wage +3% cost of living increase
- 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
- Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay
- Pension
- Staff discount scheme on Veterinary bills and products
- Access to Perk Box offering Entertainment, Travel and Retail discounts
- Employee Assistance Programme
- Access to First Aid for Mental Health and Wellbeing Champions across CVS and 300 trained CVS colleagues in this role.
- Access to a range of flexible benefits to suit your needs - such as subsidised gym membership, and cycle to work scheme

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