Veterinary Receptionist

**Job Title**:Veterinary Receptionist (Weekends)

**Salary**:£11.44 per hour

**Location**:Village Vet, Milton

**Job Type**:Permanent, Part-time

**Hours**:Average 8.5 hours per week

**Shifts**:Alternate weekends working both Saturday and Sunday 9am to 6pm

**Are people, pets and positivity your thing?**

If so, we would love you to join our fantastic front-of-house team as our new weekend receptionist

The position will best suit a proactive and enthusiastic individual with a passion for providing excellent customer service

**Your role and responsibilities**
- Manage and deal with appointment bookings professionally and efficiently.
- Support the business with a range of administrative duties.
- Dispensing medication.
- Able to work well in a fast-paced environment and still maintain a high level of customer service and complete all tasks to a high standard.
- Show awareness of financial control within the practice.
- Be happy to discuss financial issues with clients if needs be
- Management of the practice diary to ensure all patients are booked in efficiently.
- Maintain the highest professional and ethical standards.
- Cleaning the consultation and waiting areas throughout the day.
- Serving clients and taking payments, advising customers on products and services.
- Banking duties.

**Essential Skills, Knowledge and Experience**
- Previous Customer facing experience
- Strong administration and organisation skills
- Confident using the telephone
- Reception or Client Care experience
- Cash handling and till operation
- IT skills - confident in the use of Word, Excel and Outlook as a minimum.

**Benefits**
- 5 weeks holiday (pro rata) plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About Us**

Village Vet is a well-established primary care practice group providing excellent levels of veterinary professional care across 30 practices covering London, Hertfordshire and Cambridgeshire.

Village Vet Milton is a very busy, progressive and forward thinking veterinary hospital. Open 24/7 365 days of the year, we pride ourselves on both our day to day and emergency veterinary care.

We also work closely with other local practices providing 24 hour support as their emergency veterinary provider

**Part of an amazing global family**

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make **A BETTER WORLD FOR PETS**.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.