Customer Experience Assistant

4 days ago

Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

**Job Purpose**:
Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities?

Do you want to develop yourself as a Leisure professional?

We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery.
- Key Duties Include:
- Assist with the day-to-day operations and events at the Ayrshire Athletics Arena.
- Provide an exceptional Customer Experience.
- Organise, prepare and deliver a wide range of planned programmes, activities and events.
- Undertake a range of administrative duties.
- Work collaboratively with service areas and teams.

In return, we offer competitive salaries, exceptional employer pension contribution, generous annual leave and discounted fitness & golf memberships.

Please see the attached Job Specification which outlines all responsibilities and duties for this post.

TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.

**Rate of Pay**:
Rate of Pay: £12.59 - £13.25 per hour

This is an annualised hours post to meet the demands of our services, therefore your hours of work will vary weekly, with as much prior notice given as possible.
Your pay will equate to 7.5hr per week.

This is a temporary position until 31/12/23

**Responsibilities and Our Values**:

- Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values;
- Being honest and demonstrating integrity at all times
- Engaging and inclusive with our people, partners and stakeholders
- Striving for continuous improvement by being ambitious and aspirational in all that we do
- Taking responsibility and being accountable for our organisation and our service delivery

**Additional Information**:
Employment References

Please note:

- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

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