Passenger Service Agent

6 days ago

Luton, United Kingdom Magnus Search Full time

**Magnus Search in partnership with a well known Ground Handling company located at Luton Airport are looking for Front of House Staff /Passenger Service Agents.**

This is a great opportunity for someone with previous customer service experiences and someone who enjoys working as an individual or part of a team.

**Duties and responsibilities**:

- Greeting and checking in of passenger’s baggage for their respective flights
- Checking passports, visa documentation and flight details
- Offering and aiding customers’ needs
- Direct customers to the right direction/assist if needed
- Reconciliation of passengers at Boarding Gates

**Skills required**:

- Good eye for the details
- Previous customer service experiences
- Great communication and interpersonal skills
- Patient and understanding
- Flexibility
- Passport or Birth Certificate
- UK Settled Status (If applicable)
- Proof of National Insurance
- Proof of (current) Address
- 5 Year Address History
- 5 Year Work Reference History

**Hours of work/Pay rates**:

- 20 hours per week. (ish)
- 6 on 3 off rota
- 4 - 4.5 hours per day

**Overtime is available**

**Flexibility will be required as there are some early starts and late finishes.**

Magnus Search are an employment business and operates as an equal opportunity’s employer. Authority to issue an advertisement in respect of the above-mentioned position has been obtained from the hirer concerned

**Job Types**: Full-time, Part-time, Temp to perm

Pay: £12.49-£13.49 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Overtime

Application question(s):

- Are you able to work more than 20 hours per week?

Work authorisation:

- United Kingdom (required)

Work Location: In person

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