National Account Executive
3 days ago
**Job Summary**
This is a fantastic opportunity for an enthusiastic individual to join a long established, family owned, award winning gift importing business.
You will need to have a positive approach, ability to resolve queries, have a willingness to work in a team, have excellent communication skills, a high attention to detail and be confident/literate in all Microsoft programmes and general IT systems, you will be willing to cross-cover within other areas of the business as and when support is required.
The role will support the 3 National Account Managers at Widdop, across a wide account base, working with factories in China and around the world, managing bespoke customer product ranges, providing an unrivalled high-quality service to our customers within agreed or reasonable timescales.
**The Role**
- Arranging despatch of goods and managing delivery dates.
- Handling customer specific enquiries.
- Working with factories in China and around the world.
- Performing administrative functions with customers’ orders.
- Attending customer meetings and tradeshows alongside the National Account Manager.
- Ensure effective communication with your Manager and your team.
**The Person**
- Be a bright, motivated, and professional person with a good sense of humour.
- A great written and verbal communicator with the ability to build rapport with colleagues and customers at all levels, demonstrating excellent inter-personal skills.
- Successful experience in a similar customer service/sales administration role.
- Able to remain calm under pressure and problem-solve accordingly.
- Show commitment and have a strong work ethic.
- Computer-literate and good organisational skills.
- Good use of Microsoft packages (Outlook, Excel, Word etc)
- High attention to detail.
- Excellent time management.
- Customer focused.
**Job Types**: Full-time, Permanent
Pay: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: National Account Executive
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