Workforce and Workload Support

**Description**

**Location: Ansty Park Coventry / Hybrid Working**

**Role Type: Permanent**

**Salary: £26,802- £31,532 depending on skills and experience**

**About Us**

At Cadent we’re excited to be part of the future of UK energy? We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

**The Opportunity**

As a Workforce and Workload Support, you will undertake the end-to-end process of building, allocating, implementing, and reviewing Work Patterns. You will support with high quality and accurate analysis and evaluation of business plans, budget forecastsand historical data to ensure the team receive the information required to deliver accurate and balanced work plans. Using scheduling software and demand data profiles, you will ensure all Work Pattern designs are aligned to guidelines and challenge any differencesappropriately.

**Key Accountabilities of this role will include**:

- Running system reports and using that data to inform decisions around future workload and resource requirements.
- Producing departmental plans for Emergency, Repair and O&M and working in collaboration with Customer Operations & Energy Operations to ensure plans are credible
- Reviewing the accuracy of departmental plans and making appropriate challenges
- Producing intraday interval demand data profiles to inform Work Pattern Design
- Engaging with Customer Operations to create optimised Work Patterns ensuring all Work Pattern designs:

- Are aligned to the Operations Terms and Conditions Handbook
- Are Working Time Directive compliant
- Meet Business Risk and Fatigue targets
- Consider documented local agreements and work life balance preferences.
- Supporting COAM’s during consultation and review of Work Pattern designs with Field Force and TU.
- Undertaking a comprehensive range of administrative duties in line with guidelines and procedures.

**What’s In It For You**

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities

**Benefits**

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:

- hybrid working (Where role permits)
- flexible working
- strong commitments to ED&I
- generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card - offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexiblestart/finish times, or compressed hours, and