Lead Network Engineer

As the Technical Team Leader you will be responsible for ensuring that connectivity operations within the ACI environment adhere to the organization SLA’s and OLA’s, you will help develop the team maximizing the efficiency of the technology.

As this is a new role you will be expected to shape the service going forward, you will be proactive across the full range of networking capabilities working with other teams to deliver service efficiencies through the development of automation and workflows.

You will be an inspiring team leader shaping your team’s development and direction in line with emerging technologies. You will also be expected to provide advice and guidance to project implementation teams and take part in IT Development and DeploymentOperations utilizing Agile Processes.

We can offer great career progression opportunities,, benefits which you can flex to meet your needs and training and development opportunities.

You will be encouraged to feed into processes to ensure the service offered is relevant and up to date whilst working on end to end projects from outlining business case stages through to implementation and contract management.

If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you
**Key Responsibilities**:

- Technical Team Leadership of the ACI Team
- Subject Matter Expert for the ACI technology
- Deliver service efficiencies through automation
- Ensure the team responds to faults in line with service SLA’s and OLA’s
- Undertake investigations into network faults, security and performance issues
- Liaise with Third Party service providers for provision and maintenance
- Produce and maintain ACI documentation
- Resource and provide support to Project implementation utilising Agile methodology
- Provide guidance and development of the ACI team members
- Develop and maintain ACI monitoring and reporting

**Essential Skills**:

- A CCNP accreditation in a relevant area
- In depth working knowledge of ACI
- Good level of knowledge and experience using Cisco technologies
- Ability to analyze faults, identify cause and rectify without guidance
- Proactive nature with a thirst to develop and improve the service
- Experience in producing reports and maintaining document sets
- Understanding that you will have to achieve DV Security Clearance

**Desirable Skills**:

- Experience in leading a small team
- An understanding of coding such as Python
- Experience in network tooling such as Cisco Prime, Ops View (or similar)

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

**Employment Type: Full-time**
**Location: Salisbury or Portsmouth - Hybrid working**
**Security Clearance Level: Must be eligible for SV and DV Clearance**
**Internal Recruiter: Josh Huggins-Smith**
**Salary: £55,000 to £70,000**
**Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund**
**Loved reading about this job and want to know more about our company?**

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privilegedenvironment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety
- and security-critical markets.

Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, alongwith supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.