Administration Support

5 days ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

An exciting opportunity has arisen for an enthusiastic and committed administration assistant to support the community maternity team at the Colchester site. The successful applicant will need excellent IT skills and be able to communicate effectively with the general public.

You will be expected to work independently and as part of the maternity team at Colchester. The post will be based within the hospital and is a fixed term contract to cover maternity leave (9 months). The role will include general office duties, processing new bookings into maternity, answering the phone and making appointments.

Related Matters
A large part of this role is to undertake administration dealing with pregnancy referrals and ensuring correct processes are undertaken to book women in to the midwifery service. Ensuring any urgent referrals/messages are dealt with accordingly in a timely manner. Using the Portal system confirm patients details and update when applicable. If ‘double registrations’ are established, flag up on the system and report to Health Records.
Administrative
To undertake photocopying and circulation of agendas, minutes, procedures, reports, letters, forms and other documentation for Community Midwives as instructed
Liaison
To receive telephone calls from patients, GPs, Health Visitors, Midwives, other hospitals and assess their urgency for contacting the Community and Team Midwives and deal with non
- urgent calls accordingly.
As instructed update daily the “on call” boards on wards/department. Update the off duty lists on wards/departments

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that time matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

Please ensure you read the attached information regarding Covid vaccination requirements.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you

Communication
Receive and action notification of miscarriages
Documentation/Information
To undertake photocopying, laminating and distribution of documentation as required



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