Service Co-ordinator

7 days ago

Wantage, United Kingdom Maundrells Full time

**Service Co-ordinator / Reception Supervisor**
Wantage, Oxfordshire
**About Us**
We are Maundrells, a specialist luxury car dealership with a passion for high performance, high quality, prestige vehicles.
With the highest specifications, we offer sports, 4X4 and prestige vehicles and seek to build long-term relationships with our customers, many of whom return to us time and again for their next automotive masterpiece.
We were founded (and still run) by two car enthusiasts who aim to take the pressure, intensity and stress out of the car-buying experience, through their knowledge, dedication and the relaxed atmosphere they have created in our showroom.
We are now seeking a Service Co-ordinator / Reception Supervisor to join our site in Oxfordshire.
**The Benefits**:

- Salary of up to £35,000 DOE (pro rata if part-time)
- 20 days’ holiday plus Bank Holidays (pro rata if part-time)
This is a fantastic opportunity for a proven dealership reception professional with a love of luxury cars to expand their carer potential with our specialist team.
Many of our customers have been coming to us again and again for over twenty years, due to the exceptional level of professionalism we pride ourselves in offering. As such, you will be the regular, friendly face that they associate with great services and exceptionalautomotive excellence.
So, if you love the idea of being surrounded by Porsches, Audis and Mercedes cars all day and want to develop your knowledge and skillset, then we want to hear from you.
**The Role**
As a Service Co-ordinator / Reception Supervisor, you will be the face of our showroom, providing great service at every customer interaction.
Delivering great customer service, both face to face and over the phone, you will greet and direct customers, keeping them appraised of every step of progress to their vehicle.
In this comprehensive support and customer service role, you will also update data on our IT system, create reports to track work and ensure incoming work is co-ordinated.
Additionally, you will:

- Process additional services
- Ensure all service staff training assessments are completed
- Approve work orders and ensure times allotted are not exceeded
- Authorise and record additional work
**About You**
To be considered as a Service Co-ordinator / Reception Supervisor, you will need:

- At least two years’ experience in a dealership service reception role, ideally with a sports car or premium brand
- Excellent customer service, communication and influencing skills
- Strong computer literacy and knowledge of Microsoft Office
- A full, valid driving licence
This role can be full-time, working 9:00am - 5.30pm Monday to Friday, or part-time, with hours to suit you.
Webrecruit and Maundrells are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conductbusiness and we believe that the more inclusive our environments are, the better our work will be.
Other organisations may call this role Receptionist, Dealership Service Co-ordinator, Car Dealership Receptionist, Front of House Receptionist, Host, Showroom Receptionist, or Service Reception Supervisor.

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