Customer Sales Advisor

Do you enjoy delivering a first-class customer service experience? Do you enjoy having a flair for helping customers with their buying decisions?
Do you want to build a long-term career with a top employer who can support your desire to learn and progress?

The **Jewson Craigentinny Branch** in **Edinburgh **are recruiting now for a Customer Sales Consultant which can be either full time or part-time hours.

**BRANCH OPENING HOURS**:
**Monday to Friday 7:30am - 5pm / Saturday 8am to 12noon (every two weeks)**

**What will I be doing?**

A Customer Sales Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth.

You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers - Maintain stock levels, carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work - Work with colleagues to suggest opportunities for improvement

**Benefits**:
Competitive Salary + Pension + Life Assurance + Private Medical + 31-days holiday per year (pro rata for part-time) + Opportunities to Progress and build a career
Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

**Is this role right for me?**
First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.

So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit As this role has a strong focus on customer service, we are looking for someone who loves to build relationships with customers both face to face and over the phone.

**And what about flexibility?**

The world of work is changing, and at Saint-Gobain, we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discussing any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part-time, to name a few). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen

Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customer’s needs in order to deliver solutions to save them time, money and hassle.

At Saint-Gobain, we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Customer Service Sales Advisor.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Store discount
- Wellness programme

Schedule:

- 10 hour shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- Edinburgh, EH6 7RD: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please provide a few times during the week when you are free for a 10-15 min call