Parts Controller

4 days ago

Barking, United Kingdom Northgate Vehicle Hire Full time

**Parts Controller Barking.
Full Time
- Permanent.**£24,000-£26,000 Depending upon experience.**
**Plus Bonus and our great company benefits including life Insurance, Company pension, cycle to work scheme and more**
This is an exciting opportunity for an experienced Parts & Customer Service Advisor to join the UK’s leading Rental specialist in our increasingly busy site in Barking.
Being a Parts & Customer Service Advisor, you are at the heart of our Team. You are responsible for booking customer cars in for repair, ensuring all the right parts are ordered and on site ready for our technicians, an important aspect of the role is the preparationjob cards with clear instructions. Dealing with customer enquiries, giving vehicle progress reports, also dealing with a number of suppliers on a daily basis. Checking over job cards to ensure all the correct information is recorded and filed on the system.You will arrange and allocate courtesy cars for customers and on completion of the job, collect payment from the customer, paying particular attention to banking/ security arrangements and the payment of excesses on certain insurance policies
About You;
Ideally you have experience as a Parts & Customer Service Advisor, ideally from a solid Rental/Automotive background - within a Car Dealership, Body Repairer or Crash Repair Centre, whether the job at hand is routine or more complex, you will know just howto solve it.
You come from a fast-paced background - you know how to work in a standard job time structure with a focus on producing compliant, high-quality work.
You can do more than one thing at once - you can be sure you will never be looking for something to do, so being able to prioritise and plan your work is key.
**You will have a full UK/EU Driving Licence**
You get involved in every part of our business - you take pride being part of the Northgate vehicle hire team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
You take pride in providing a great customer experience each day - you understand what is important to your customers and suppliers.
As a Parts Controller we offer
Competitive salary of up to £26,000 pa, depending on skills and experience, plus bonus
Holidays plus Bank Holidays
Workplace Pension and Life Assurance
Employee Assistance Program
Uniform
Be part of the future of Northgate Vehicle Hire.

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