Outpatients Booking Clerk

3 days ago


Bristol, United Kingdom North Bristol NHS Trust Full time

To provide a comprehensive booking service for the Centralised Outpatients booking team incorporating; booking of all new patients, management of patients awaiting follow-up, administration associated with clinic management (such as rescheduling due to leave), management of bookings through the eReferrals platform (such as ASI), management of patients on a pending appointment list, maintenance of appropriate access plans and support to the Outpatient Call Handlers.

The Administrator will be responsible for the day to day running of the booking service within the Centralised Booking team and will prioritise incoming requests ensuring that appointments are scheduled according to urgency and resources available whilst adhering to the Patient Access Policy, RTT Guidelines, NHS Guidelines and Trust/Departmental Policies and Protocols.



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