Service Delivery

6 days ago

Sevenoaks, United Kingdom West Kent Housing Association Full time

**Service Delivery and Improvements Officer (£35,093 per annum, full-time, hybrid with an office base of Sevenoaks, Kent)**

This role plays a vital part in ensuring our homes and services remain safe and compliant in line with gas safety regulation as well as legislation such as the Decent Homes Standard. You will support the programming, coordination and delivery of planned programmes to include gas safety checks, heating system installations and other non-gas statutory compliance works. You will be expected to have a keen eye for detail and support internal customers with case management within critical timescales.

Please see attached job description for further information. If you cannot see it attached, please visit our website.

**About Us**

At West Kent we’re passionate about the role a housing association can play in society and believe the **values** of an organisation are what makes it special. Our **vision** is to deliver places to live and space to grow for our current and future residents.

Our **values** guide us to how we do things from** delivering on our promises**, working with **honesty,** **integrity,** and **flexibility**, showing **compassion** and **self-awareness**, as well as a **commitment to learning** and equally important** working hard and having fun.**

**Benefits**

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

**Location Details**

The role will be based in our Sevenoaks Office. We offer a flexible approach to hybrid working,with full-time colleagues basing themselves in the office twice a week.

**Application Information**

**Advert Closing Date: 5pm on 6 January 2026**

**Interview Date: 19 January 2026

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