Call Centre Advisor

1 week ago

Birmingham, United Kingdom Talk Talk Mobile Phone Services Ltd Full time

Here at our** TTMPSL **we have a fantastic opportunity for an ambitious, dynamic and talented call centre advisor** **to join our team**.**

We offer award winning products and services for one the largest and brand leading telecommunications companies in the UK, and are currently looking for confident, outgoing and target driven individuals to join our exciting telesales call centre in the heart of Birmingham city centre.

**Benefits**:You will join us on a full time, permanent basis and you will receive a highly competitive salary of **£20,000.00 per annum** **+ bonus**

**Working hours**: 40 hours per week over 5 days.
- Uncapped, highly rewarding commission with potential earnings over £20,000+
- Competitive bonus package.
- Team Rates - offers and deals.
- Excellent promotional opportunities for highly motivated individuals.
- Fantastic career opportunity.
- Complete, ongoing product, systems and sales training provided.
- Monday - Friday working hours.

The role involves receiving and making calls to the existing customers of a leading UK mobile phone company, helping them with their contracts and selling additional products and services. This is a target driven position that requires tenacity, resilience and excellent communication skills.

We not only offer services in Mobile Telecommunications but are also able to offer packages for both Home and Mobile Broadband.

So, if you enjoy the buzzing environment of a telesales department and the thrill of working as part of a fast-paced technology fuelled world, then this is the place for you

**Job Purpose**:
Account and CRM management, as an advisor you will manage and upgrade our existing customers from a company CRM base. This includes building rapport, informing customers of the lasted offers, products and services and providing a world class customer experience along with promoting our brand and maximising every sales opportunity.

**Core Accountabilities**:

- Meet individual and team sales and upgrade targets.
- Deliver a world class customer experience.
- Ensure best practice is applied to base management and data entry.
- Achieve the call volume, Idle time and average call handling targets (daily and monthly)
- Undertake all company training initiatives as required.
- Keep updated with all the current promotions and products available.
- Adhere to company policies and procedures supporting the management team in all required tasks as requested.

**Required competencies / Behaviours**:

- Strong communication skills with the ability to show empathy and build rapport.
- Excellent organisational skills.
- Ability to work towards daily and monthly targets.
- A positive outlook and great team player.
- Ability to self motivate.
- Positive and professionalism
- Attention to detail.

If you feel you have the skills and experience necessary to become our **Call Centre Advisor** please click ‘**apply**’ today We would love to hear from you.

  • Call Centre Advisor

    1 day ago

    Birmingham, United Kingdom Bloom Connections Full time

    Working on behalf of our fabulous client, we are seeking an enthusiastic, and motivated **Call centre advisor **looking to join a highly performing telephone sales team! **An amazing opportunity** Joining an established team of customer service advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in...

  • Call Centre Advisor

    2 weeks ago

    Birmingham, United Kingdom Bloom Connections Full time

    Working on behalf of our fabulous client, we are seeking an enthusiastic, and motivated **Call centre advisor **looking to join a highly performing telephone sales team! **An amazing opportunity** Joining an established team of customer service advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in...

  • Call Centre Advisor

    2 weeks ago

    Birmingham, United Kingdom The Bear Grylls Adventure Full time

    **Call Centre Advisor** The Bear Grylls Adventure, National Exhibition Centre, Halles, Marston Green Birmingham, B40 1PA United Kingdom Fancy escaping the ordinary at The Bear Grylls Adventure? We're currently looking for a Call Centre Advisor who has a “be the best you can be” attitude, a passion for customer service and a desire to drive...

  • Call Advisors

    1 day ago

    Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

    **Call advisor's** **Birmingham** **Immediate start** **Ongoing Temporary positions** **£9.50 per hour** **Monday - Friday** **About The Company**: A West Midlands Travel Company is looking to take on Call Advisor's to join their team at peak season. You will be joining a fast paced busy work environment and will be trained to become a part of the fun and...

  • Call Centre Agent

    5 days ago

    Birmingham, United Kingdom LTK Consultants Full time

    **Basic Salary £21,500 Uncapped Bonus Pension Range of Benefits Comprehensive Training Provided Not Cold Calling** **Birmingham business park** LTK is a dynamic and industry leading business consultancy in the Automotive sector, specialising in developing and implementing Sales & Aftersales retention programmes in Dealer Groups. **About the Call Centre...

  • Call Centre Operative

    1 week ago

    Birmingham, United Kingdom The Best Connection Employment Group Full time

    **Title: Call Centre Operative / Sales Advisor** Our client, a family-founded College based in Marston Green, Birmingham requires Call Centre Advisors to join a driven and highly performing telephone sales team, with positions leading to permanent after a successful trial period. Working in a Nice clean building and within a great team environment, the...

  • 999 Call Centre Advisor

    2 weeks ago

    Birmingham, United Kingdom BT Full time

    Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. We’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully...

  • Call Centre Agent Advisor

    2 weeks ago

    Birmingham, United Kingdom Apex Focus Group Full time

    Call Centre Agent Advisor - Become a Focus Group Panelist now - Remote Part-Time or Full-Time Work At Home Position. Are you a call centre agent advisor looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of...

  • Contact Centre Advisor

    5 days ago

    Birmingham, United Kingdom LTK Consultants Full time

    **Basic Salary + Uncapped Bonus + Pension + Range of Benefits + Comprehensive Training Provided + Not Cold Calling** **Birmingham business park** **The company** LTK are an industry leading Automotive Consultancy company specialising in retention solutions for vehicle sales and aftersales dealer networks. As an outsourced business, high standards of...

  • Call Centre Team Leader

    7 days ago

    Birmingham, United Kingdom Katie Bard Full time

    My client based in South Birmingham is a highly successful, progressive and fast growing business. Due to internal growth and successful acquisitions, an opportunity has arisen for a Customer Service Team Leader managing a team of 15 Customer service advisors. This role is office based working Monday to Friday 830am to 530pm (No evenings or weekends) This...