Administrator

4 days ago

Tewkesbury, United Kingdom Cotteswold Dairy Full time

**The Sales Office Administrator Role**

Some reception cover would be required, and so a confident and friendly telephone manner is essential. You will be heavily involved in the upcoming transition between sales systems, so the ability to quickly pickup new programmes and workflows will be key

Key duties will include:

- Checking that all orders have been correctly input onto the computer system
- Liaising with customers/depot staff regarding customer orders and delivery issues
- Liaising with stock control

Knowledge of the Dairy Industry or a similar retail business would be advantageous.

**Sales Office Administrator Key Skills**
- Experience of delivering excellent customer service, ensuring queries are handled in a timely manner
- An understanding of the importance of exceeding expectations, and a desire to deliver excellence in all service areas
- An exceptional telephone manner
- Strong organisational skills with the ability to prioritise and work to deadlines
- Professional and clear communications skills, both verbal and written

**Sales Office Administrator Working Hours **†

Full time, permanent, 40 hours per week over five days Monday to Saturday

When a Saturday is worked, a day off in the week is given. Bank Holidays are worked on a rota basis
- † The above is an example only - a degree of flexibility is required_

**Company Benefits**

We also offer benefits including:

- Competitive salary with scope to train and advance
- 30 days of holiday inclusive of Bank Holidays
- Additional day of holiday after 3 years’ service
- Group personal pension scheme via Aviva
- Health and wellbeing benefit with Simply Health
- Cycle to work scheme
- Refer a friend - receive up to £500 per referral
- Discounted products, including doorstep delivery
- Regular social calendar of events

**Salary**: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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