Customer Assistant

3 days ago

Wakefield, United Kingdom Tesco Full time

About the role

As a Jack’s General Assistant you will be at the heart of the day to day operation to support the entire customer journey. You will have the opportunity to establish a fantastic team spirit and engage in a variety of tasks daily. Able to live the Jack’s values and commitments we are looking for advocates who will represent the Jack’s brand within your local community and be great at delivering an excellent shopping experience to your customers with a smile. At Jack’s, we’re excited to bring you a store full of the flavours of Britain and you could be the key ingredient we need.

There are shifts to suit everyone, starting from 5am and finishing at 11pm across all days of the week. Being flexible with your working pattern is essential. We’re looking for people who are happy to roll their sleeves up and work together in a small team.

At Jack’s we are proud to be launching a new brand and new stores. If you are up for a challenge this could be the perfect recipe for success.

You will be responsible for
- Completing a wide variety of daily tasks across the store
- Delivering excellent customer service through up to date product knowledge and the ability to make the right decisions with our customers’ best interests at heart.
- Making sure all Health & Safety and legal routines are followed to keep you, your customers and colleagues safe.
- Minimising food waste, managing the date codes of products and making sure no food suitable for human consumption goes to waste.
- Making sure all pricing is correct at the shelf edge and at the checkout.
- Understanding your stores performance criteria and how you contribute to its overall success.

You will need

You’ll be at the heart of our store and our customer experience, so you’ll need to:

- Get stuck in and take responsibility for getting things done across every area of the store
- Make quick and effective decisions with both customers and the stores operation in mind.
- Share your ideas and take time to listen to each other
- Be a brand advocate and proud of our products
- Be over 18 years of age as this role involves working in Beers Wines & Spirits and receiving goods at the backdoor.

About us

In 1919, Tesco’s founder Jack Cohen, fresh from serving in the Royal Flying Corps in World War I, took his £30 demob money and bought armed forces surplus stock to sell on his stall in Hackney, East London.

Jack had an eye for a deal and an intuition for what his customers needed. His stall was famous for making affordable food available to everyone.

Today at Jack’s his legacy lives on in great-tasting food at low prices. As part of the Tesco family, Jack’s will stock a unique own brand range, also proudly named Jack’s as a mark of quality and value. We have a no fuss approach with a simplified range of products, no fancy fixtures or fittings, and no added extras, just good great-tasting quality products at low prices.

What’s in it for you
- Industry competitive salary
- Company pension scheme
- Flexible shift options
- Comprehensive training plan
- A great induction
- _The new retail format ‘Jack’s’ will be operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco_

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