Shift Supervisor

**Job title**:
**Warehouse Shift Supervisor (Nights)**

**Department**:
**Warehouse**

**Grade / Salary**:
**Salary: £29,484.00**

**Location**:
**DC1 Foston**

**Job purpose**
- Work within clear guidelines to help achieve defined outcomes for the site and customer(s) by assigning work and ensuring a safe, clean and fair working environment for all team members to complete tasks within agreed KPIs.

**Source and nature of management provided
Logistics Contract Manager (Food)

Operations Director

Warehouse Manager - Line Manager

**Staff management responsibility**
- Warehouse Operatives

**Special conditions
Timings 18:00-02:30

Must be flexible in approach to shift work.

Owing to site location access to a mode of transport will be required.

Monday to Friday not including Bank Holidays

**Main duties and responsibilities**
- HR Responsibilities

**1**
- Provide a positive and encouraging atmosphere at all times to ensure all staff work to the best of their abilities.

**2**
- Uphold corporate values. Responsible for providing a positive and encouraging atmosphere at all times to ensure all staff work to their best abilities.

**3**
- Communicate Roles & Responsibilities applicable to your team ensuring they are trained and prepared to carry out the required activities.

**4**
- Work together with Line Manager and HR to drive engagement building a wellness culture within the site.

**5**
- Working with all members of staff to maintain and develop a positive progressive culture within the business.

**6**
- Manage all aspects of effective management and supervision, training & development and employee relations of the wider team.

**7**
- Working with the Warehouse Manager to help create a succession plan and talent agenda at the site by providing recommendations on direct reports as appropriate.

**8**
- Conduct weekly meetings with subordinates to include the dissemination of Company messages through departmental managers.
- Health and Safety Responsibilities

**9**
- Support, comply and ensure complicity with Health, Safety and Environmental regulations, the company handbook, Quality standards and all other company policies and procedures.

**10**
- Analyse and understand health and safety related risks for your staff and take action to reduce or eliminate these risks according to a prioritised plan.

**11**
- Take operational ownership for Health & Safety Committee meetings and ensure key information is shared with Line manager, colleagues and key stakeholders. Ensure actions completed as appropriate.

**12**

**13**
- Report and investigate incidents within the work place and respond to or escalate issues of non-compliance to safety regulations and procedures.

**14**
- Responsible for the effective supervision of health, safety & welfare for the wider.
- Quality Responsibilities

**15**
- Implement and supervise the adherence of up to date processes, work instructions, standard operating procedures and associated forms to achieve prescribed outputs.

**16**
- Driving continuous improvement quarter-on-quarter based on removing barriers to improved performance for the department where necessary.

**17**
- Track the operational shift’s performance, understanding deviations with the team and support them with necessary resources.

**18**
- Understand the root causes of performance results and set actions with Team and Line Manager for improving the results.

**19**
- Support, comply and ensure complicity with the company’s Quality Policy Document and its objectives of delivering a profitable and unrivalled quality service admired by competitors.

**20**
- Track overall employee attendance ratio for the operation and understand results' impact on Site Performance.

**21**
- Track site overall inventory accuracy and allowance.
- Operational Responsibilities

**22**
- Assist in the identification of additional and potential opportunities with the customer, reporting upwards as required.

**23**
- Full operational ownership across the shift to ensure full agreed service delivery.

**24**
- Management and supervision of allocated MHE to include, but not limited to, before use checks, defect reporting etc.

**25**
- Management of the allocation of storage availability within area of responsibility.

**26**
- Ensuring that customer complaints are resolved in the most efficient manner.

**27**
- Within the context of responsibilities set by management, on a day-to-day basis, assign tasks, monitor performance and support the team as necessary.

**28**
- Support management with resource planning and management, eg implement agreed processes to review performance, monitor absence and sickness and address issues within clear guidelines.

**29**
- Ensure all orders are picked and loaded to ensure the warehouse hit their KPI’s

**30**
- Ensuring great relations and communications with the wider team members and responding politely and in a timely fashion to internal and external customers.
- You will from time