Front of House

4 days ago

Leicester, United Kingdom Venture Studios Leicester Full time

We're looking for a wonderful Front of House and Appointment Coordinator to come and join our team in Venture Studios, Ratby, Leicester (LE6).

**The Role**:
The role involves you taking care of our clients when they arrive for their appointments, putting them at ease for the photography shoot or viewing. Day to day general inquiries will form part of your role as well as unveiling the clients finished products when they arrive to collect them. You will also be calling our potential clients, educating them on our product and booking them into our busy diary. You'll be getting our customers excited, educated, and will help the initial shoot by developing ideas with your customers over the telephone before they come in.

**Who we are looking for**:
You need to be confident on the phone and face to face. You must be tenacious, someone who is positive and resilient who relishes the challenge of building new relationships and new business opportunities. In return you get to work with a great team, see all of the great work we create, and help prep the clients before our photographers create the work.

A high level of motivation and enthusiasm are a must as well as an ability to effectively communicate with an excellent telephone manner, expressing ideas clearly and confidently. An outgoing and approachable person, you will be driven, self-motivated and confident. You will be honest, reliable and smart in appearance, whilst being flexible and willing to go that extra mile. Relevant experience and any special skills are welcomed, and a proven ability of dealing with customers over the telephone and face to face would be advantageous.

Part Time:
Working hours will be Thursday, Friday and Saturday with possible overtime on different days dependent on business needs.

Full Time:
Working hours will be Tuesday to Saturday.

**Salary**: £7.00 to £10 per /hour plus substantial team bonuses.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Salary**: £7.50-£10.00 per hour

Additional pay:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Benefits**:

- Company events
- Company pension
- Employee discount
- Gym membership
- Profit sharing
- Store discounts
- Wellness programmes
Schedule:

- 8 hour shift
COVID-19 considerations:
Fully Risk Assessed

Application question(s):

- Do you prefer dealing with people face to face or on the telephone?
**Experience**:

- Front of House / Reception: 1 year (preferred)
Reference ID: FOH: Leics

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