Level 3 Business Administration Apprentice

**Job Role**: Level 3 Business Administrator Apprenticeship

**Reports to**: Head of Quality & Curriculum / Learner Services Manager

**Hours**: 37.5 hours per week

**Location**: Head Office/Field Based
- as required by the business.

**Introduction and Job Purpose**

Our Business Administration Apprenticeship is your opportunity to gain the confidence and experience you need to get a real head start in your career.

Working as part of the Quality and Curriculum team, this 12-18-month programme will develop you into a capable team member, with real skills and responsibilities to drive the rest of your career.

Throughout the blended learning and real life, working environment you will learn, develop and use skills that will support you in a wide range of business and administration tasks.

As you progress, you’ll take on more responsibility, and by the time you’ve completed your apprenticeship you’ll be a trusted professional, ready to contribute to live services and progress your career.

If you like being well organised, analysing information, can work in a team as well as being self-motivated and you have great communications skills, this programme is for you.

**Key Responsibilities**

1. Basic auditing and reporting

2. Monitoring attendance and updating trackers across all delivery, in center and off-site

3. Management of SharePoint and version control of documents

4. Supporting the Head of Quality & Curriculum with the various bootcamp courses (will require visiting off-site

5. Supporting with reception cover

6. Booking meeting rooms

7. Exam invigilation (once trained)

8. Supporting the curriculum team with general administration duties such as printing, scanning, copying

9. Working to tight deadlines and set KPIs

10. Maintain all required records, as specified by the Company, to ensure that all documentation meets internal and external standards, including the group profile tracker.

11. Ensure systems (Moodle, CRM) are up to date

12. Working towards your Level 3 Business Administration qualification

This job description provides an overview of the responsibilities and principal accountabilities of the role at this point in time. Your responsibilities/accountabilities will include but will not be limited to those detailed. It is anticipated that the content of roles will evolve and change over time, providing opportunities for personal development. You are expected to be flexible in taking on responsibilities that currently fall outside of this role description, but which are commensurate with your level of seniority.

**Essential Behaviours/Requirements**

1. Working practices promote and comply with the Vision and Values of Challenge-trg Skills.

2. Act in a calm and professional manner at all times.

3. Be upbeat, proactive and positive, with a ‘can-do’ attitude.

4. Be professional and presentable at all times.

5. Have a flexible approach to work and changing circumstances.

6. Hold a minimum of a 4/C at GCSE level in English and maths

7. Be able to communicate at all levels.

**Safeguarding**

Challenge-trg Skills is committed to creating a safe learning environment and prioritising the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

**Prevent**

Challenge-trg Skills is committed to ensuring we comply with the prevent duties, and as such all staff are required to ensure that learners are prepared for modern life in Britain and that they promote the fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with a different backgrounds, faiths and beliefs.

**Equality and Diversity**

Challenge-trg Skills is committed to ensuring that regardless of background that staff, learners, business receive the best possible services.

**Pre-employment**

It is a condition of employment that the post holder must provide a satisfactory DBS, two references, Right to Work, and, as necessary, Occupational Health Clearance prior to employment.

**Quality**

Support Challenge-trg Skills to be fit for purpose, contributing to the quality assurance and cycle processes to ensure we deliver the services of Challenge-trg Skills.

There is considerable importance attached to the public relations aspect of all work undertaken by Challenge-trg Skills. It is a prime objective of all staff to project a positive public the image of Challenge-trg Skills and to assist all enquiries providing the highest standards of delivery and service.

**Growth**

Work to develop and deliver a wide range of programmes required to meet our customers’ needs, in flexible and innovative ways.

**_“Improving lives, Building Futures & Enhancing Business”_**

**Vision**

To deliver our mission, we will focus on:
1. Improving Lives, Building Futures, and Enhancing Business.

2. Delivering employer focused, learner centric courses.

3. Providing quality training that meets the needs of our learners, ou