Technical Support

3 days ago


Bracknell, United Kingdom Westminster Forum Projects Full time

We are actively recruiting an enthusiastic individual to join our team. Westminster Forum Projects are currently recruiting for an IT & Technical Support Assistant to join the team, providing technical support on internal IT issues and leading the technical aspect of the company’s online conferences. **The role -** Online conferences - Technical support - Hosting virtual conferences on Microsoft Teams - Regularly researching, testing the online platform for continuous improvement of the virtual events - Investigating any issues and liaising with third-party support companies when required - Providing technical support for attendees - Preparing post-conference materials and ensuring we have correct recordings of the events - Arranging staffing and scheduling for upcoming conferences - Training new starters on hosting events - On occasion attending in person events, setting up the venue and assisting with the technical side of things (i.e powerpoint slides, livestreaming via teams & ensuring the event is recorded) - Setting up online meetings and ensuring staff have the correct links - Excellent organisation and time management skills - Confident and excellent communication skills - The ability to troubleshoot a variety of IT-related issues and resolve user issues - A positive "can do" attitude and flexibility in taking on a broad range of IT responsibilities and tasks at short notice - The ability to quickly learn new operating procedures and maintain established systems - The ability to perform a variety of general administrative tasks on Microsoft products **Company benefits -** - Six monthly performance/salary reviews - Pension scheme - Expense paid conference trips **Job Types**: Full-time, Permanent **Benefits**: - Work from home Schedule: - Monday to Friday Work Location: Hybrid remote in Bracknell, RG12 7BW



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