Projects & Business Administrator - Full Time or

**About us**

AK Industries is a family owned and run technical injection moulding business on the Rotherwas in Hereford. We have a close team of circa 70 employees, and supply big household name clients with complex plastic components and assemblies.

AK Indutries are looking to recruit a Projects and Business Administrator to work collaboratively and proactively to provide administrative support to the New Product Introduction team, and wider business.
- £22,000-£25,000/annum FTE (prorated for part time employees)
- 25 days holiday plus bank holidays (prorated for part time employees)
- Company bonus scheme
- Flexible working hours
- Company pension

Principle Duties & Responsibilities:

- Support the New Project Introduction Team, and the Customer Account Controllers to ensure that the New Product Introduction and Engineering Change Processes are administered effectively.
- Seek quotations for components from suppliers and support the submission of RFQ’s to prospective suppliers to support the quotation process.
- Set up WinMan to support NPI, including product structures, loading sales orders, raising PO’s for the project and raising trials and pre-production runs as required, ensuring the system is set up correctly to run the product.
- Creating systems information related to NPI and EC’s.
- Creating and updating process work instructions (PWI’s) for products
- Update the NPI and EC register as required during the weekly MPI/EC meeting, progress chasing action owners for updates.
- Collating all relevant paperwork for projects and ensuring all gateways have been completed on “Flow” before closing off the project.
- Monitor the Enquiries Mailbox to ensure that all customers are allocated to a member of the NPI team to quote, and ensure they’re filed appropriately, logging it on the sales funnel.
- Reformatting project documentation to meet AKI requirements, ensuring that all documentation is filed in the correct project folders.
- Support the quality team to manage the administration of Return Merchant Authorisation’s (RMA), working with the Quality Engineer to raise credits as required.
- Provide general administration support to the Directors and Operations Team including filing, printing, updating or amending spreadsheets, or systems.
- Support the HSE representative to maintain HSE training logs, arrange in person and online training and refreshers.
- Maintain the first aid supplies, by undertaking audits.
- Review the COSHH risk assessments against the updated data sheets, undertaking COSHH cabinet checks and updating the COSHH register.

Essential Criteria:

- Computer literate, with experience of using MS Office packages, specifically Word and Excel
- Experienced in providing administrative support to a variety of business areas
- Proactive - able to identify business priorities without being ‘tasked’
- Excellent attention to detail

Desirable Criteria:

- Previous use of WinMan or similar ERP system
- Previous experience of working to an ISO standard.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 22.5-37.5 per week

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Flexitime
- Free parking
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Hereford: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person