Front of House Staff

**About us**

We are an Afro-Caribbean inspired restaurant serving a fusion of West African and Caribbean food & drink.

**Job description**

Experienced Front of House Associate, Experienced Bar tender

The Gidi Grill front of house team perform a fundamental role in providing an exceptional service in a unique and exciting environment. If you have a passion for customer service and good overall hospitality skills within a very busy environment and work well within a team in a busy-themed atmosphere, then we would love to hear from you.

**Responsibilities include**:

- Providing exceptional customer service to our guests.
- Following all company processes and procedures, maintaining our high standards or service and guest experience.
- Ensuring all areas are kept clean and tidy to always promote a safe working environment.
- Carry out all opening and closing tasks including cleaning tasks as instructed.
- Have the highest level of product knowledge and adopt a positive approach to upselling.
- Attend trainings, refresher trainings and participate in briefings and team meetings.
- Maintain good working relationship with colleagues.
- Follow cash handling and credit procedures and report any discrepancies to your supervisor.
- Comply with the establishments code of conduct and operating standards.
- Always present a professional appearance.

**The kind of person we’re looking for**:

- Ideally you have previous F & B experience, however having a great attitude is essential.
- You have a keen eye for detail, an organised approach and willingness to exceed guest expectation.
- Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time.
- An early bird some days and a night owl others; working flexibly during the week and weekends.
- You want to be the best and work with the best; learning from the experts in our team and sharing your knowledge with us.
- You have a high level of resilience and the ability to deal with fast-paced environments is essential.
- Highly motivated and possessing and immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gidi Grill brand.
- You have a positive can-do attitude to solving problems in a professional and courteous manner.
- A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail.
- You want to be part of a team that works hard, supports each other and above all has fun along the way.

**What’s in it for you**:
Competitive rate of pay.

Flexible days off.

All credit card and cash tips are shared with staff.

Staff uniform.

Discounts on your food bill at all our venues.

Free employee helpline to support you with whatever life throws at you.

Company pension scheme.

Joining an exciting and expanding organisation with career development.

The opportunity to make lifelong friends.

You need to possess the legal right to live and work in the UK to be considered for employment with Gidi Grill. Gidi Grill is committed to the principles of equality and diversity and welcome applicants from all sectors of the community.

**Job Types**: Full-time, Part-time

Pay: £8.60-£11.50 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime

Work days:

- Weekend availability

Work Location: In person

Application deadline: 11/05/2024
Expected start date: 30/08/2024