Customer Growth Assistant

2 weeks ago


Newquay, United Kingdom Newquay Zoo Full time

Wild Planet Trust is a registered education, scientific and conservation charity established in 1957 and based in Devon, UK. We own two zoos in south west England, plus two local nature reserves and a National Nature Reserve. We support conservation in the United Kingdom and overseas using funds generated by the people who visit the zoos and the expertise and dedication of our staff.

Newquay Zoo first opened its doors as a council run seasonal attraction in the 1950s, relocating it to its current site and now permanent home in 1969. Over 50 years later, our site, and work, has grown considerably and we are now one of Cornwall's most popular tourist attractions and a leading conservation and education centre. There are over 120 species of animal that call Newquay Zoo home, immersed in an established subtropical garden.

We have an exciting opportunity for a Customer Growth Assistant to join our Customer Growth team on a fixed term contract to cover maternity leave. This is a full time role working 37.5 hours over 5 days, this may include evenings and weekends on occasion. The salary for this position is £18,915 per annum.

**What will this role involve?**

You will undertake research tasks in order to increase visitation to the zoos. You will update websites and social media platforms and write copy for online and offline marketing channels. You will assist in the creation and implementation of events and be the first point of contact for any Marketing enquires for Newquay Zoo.

**What skills and experience are required?**

You will be resourceful, confident and a proactive team player with excellent project and time management skills. You will have experience in creative writing and a good knowledge of Microsoft packages. At times you will need to accommodate evening and weekend working to assist with the organisation and delivery of our events programmes. A full clean driving license is essential.

**Benefits of joining our team include**:

- 28 days paid holiday pro-rata (inclusive of Bank Holidays) rising to 33 days’ pro-rata after 5 years
- Company sick pay
- Branded uniform provided (as required)
- Relevant internal and external training provided
- Free entry to our zoos for staff and immediate family
- Complimentary tickets
- Discounts in our Catering and Retail outlets (as applicable)
- Free staff parking
- Employee Assistance Programme
- Access to Headspace Premium App


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