Assistant People Advisor

An exciting opportunity has arisen for a driven HR/People professional to join our busy operational team with requirement to occasionally attend various Trust locations.

You will have a strong background in administration, with excellent attention to detail and an understanding of the importance of accurate record keeping, you will also be looking to develop your People operational knowledge further. This would be an excellent development opportunity for somebody who has completed their initial CIPD qualifications and is looking to broaden their experience.

You will work alongside a small team of Workforce Business Partners and People Advisors as well as the People administrator, acting as a first point of contact for the team and being able to offer basic advice on People policies and processes as well as signposting complex queries, preparing and disseminating reports on sickness, turnover and employee relations cases and assisting with project work.

You will prepare documents for the HR intranet and ensure policies and associated documents are kept up to date and relevant to employment law developments.

North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.

We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of “Outstanding” from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.

Our vision is ‘To be Outstanding in all we do and how we do it’ and the way we do inclusion is no exception. As a ‘Disability Confident Employer’, we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.

HR/People experience is essential for this role, as are administrative skills. Experience of working in the NHS or a unionised environment would be of benefit, but is not essential.

Key Duties/Responsibilities
- Assist the Business Partners in providing accurate and consistent advice to line managers within the Trust on its HR policies, procedures, legislation, etc. including sickness absence,

special leave, work life balance, maternity/paternity, annual leave, etc. This will require individuals to have appropriate detailed knowledge of the whole range of HR topics.
- To direct staff and managers to the appropriate policies, procedures and standard letters held within the Human Resources intranet site.
- To update and maintain the Trust’s Human Resources intranet on a regular basis ensuring the documentation contained within this site is relevant and up to date.
- To support and advise managers undertaking sickness reviews and to attend appropriate sickness reviews to ensure compliance with relevant policies.
- To provide sickness information to managers on a monthly basis.
- To produce monthly Workforce Reports for each directorate, this will include the basic analysis of information in respect of HR Performance Indicators.
- To collate and analyse directorate workforce information statistics e.g. turnover, sickness, vacancies, exit interviews etc and produce reports as requested or respond to Freedom of Information (FOI) requests.
- To provide administrative support to the People team, including organising hearings, meetings, typing letters, taking formal minutes and reports, receiving and responding to all enquires (mail, telephone, etc) appropriately.
- Attend to and take accurate notes at appropriate meetings (including disciplinary, capability and partnership forums) and provide advice and assistance in relation to Human Resources issues.
- Prepare the necessary paperwork for HR processes in collaboration with Senior People, Colleagues and Line Managers. This will include providing support for the collation of Appeals, Disciplinary Hearings, Grievance Hearings, Sickness Meetings, etc.
- To have relevant knowledge of employment legislation and to provide advice on compliance with employment law issues as required.
- Assist with procedure, guidance and policy development.
- Responsible for the processing of retirement long service awards in conjunction with the People Administrator.
- To maintain and utilise accurate computerised and manual information systems, records and files ensuring that all systems are maintained and updated promptly and accurately.
- To liaise with Payroll Shared Services to ensure that all necessary documentation is completed accurately and timely to ensure payroll deadlines are met.
- There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.
- This job description may be reviewed from time to time in light of developments and may be amended in consu