Occupational Health Administrator

4 days ago

Telford, United Kingdom D4Drivers Full time

**Position Overview**:
D4Health is seeking a dedicated and detail-oriented **Occupational Health Administrator** to support our growing list of clients to whom we provide a nationwide occupational health service. This is a varied and dynamic role which would suit you if you are looking for variety and a fast-paced role which offers the opportunity to be involved in all areas of the business.

**Key Responsibilities**:

- **Client Relationship Management**: Build and maintain strong relationships with existing and new clients, understanding their needs, maintaining accurate records using a CRM system and ensuring exceptional service delivery.
- **Customer Service**: Ensuring customers receive an excellent level of customer service in every interaction, dealing with queries, and going the extra mile to ensure we win and retain customers.
- **Sales & Onboarding Support**: Supporting the sales team to drive sales by supporting with new customer onboarding and welcome calls, and setting up new clients accurately on our systems, whilst liaising with the sales team to discuss customer feedback and service issues.

**Qualifications/Requirements**
- Educated to at least GCSE level including at least a C in Maths and English.
- role.
- At least 3 years' experience in a customer service or administrator role.
- Proven track record of success in previous roles, preferably in the healthcare industry.
- Strong written and verbal communication skills, with ability to articulate themselves clearly and build rapport easily.
- Excellent organisational, prioritisation, time management and problem-solving abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- A positive, can-do attitude with the ability to problem solve and adapt to changing circumstances.
- Proficiency in Microsoft Office suite including Excel, Word and Outlook
- High-level of computer literacy with ability to learn new systems quickly

**About D4Health**:
D4Health, part of the D4Group is a leading provider of occupational health services to the transport and logistics sector and is part of a wider group of private healthcare companies. We are a strong and growing business with some significant national businesses amongst our clients, and we have bold ambitions to become one of the largest occupational health providers in the UK.

**Why Join Us**:

- Opportunity to work for a market leading company in the healthcare industry.
- Genuine opportunities for career progression at a company with a track record of internal development
- Competitive salary (Reviewed annually)
- Employee benefits package including Employee Assistance Programme and Employee Discount Scheme.
- Additional annual leave increasing in-line with years of service
- Collaborative and supportive work environment.
- Continuous learning and professional development opportunities.

Pay: £24,239.64 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Ability to commute/relocate:

- Telford TF1 6QJ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative: 3 years (required)

Work Location: In person

Expected start date: 22/09/2025

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