Team Administrator

Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an Administrator to join the Offender Health Care Group working at HMP Lowdham Grange.
To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Lowdham.
Do you want to feel rewarded in being able to deliver a bespoke package of care to address and improve health inequalities to individuals with diverse and complex health needs?
We have well-established and strong relationships with the prison team, who support us to deliver safe care.
Input accurate data onto SystmOne ensuring timely and accurate reports are provided for the clinical matrons and Head of Healthcare.
Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota, ledgers and assignment to caseloads.
Booking and monitoring secondary care outpatient appointments and requests for diagnostic tests.
Liaison with sub-contractor services who provide healthcare provision within the detained estate re: waiting lists, ledgers, and template management.
Filing, photocopying, scanning and attaching documents into SystmOne.
The set up and maintenance of databases.
Attend meetings as a minute taker and responsibility for the production of agenda, minutes, action tracker.
Use of multiple software packages for example, SystmOne, Microsoft Office, Adobe Acrobat Pro 2020.
TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
The Offender Health Care Group is one of the largest and most successful providers of prison healthcare in the UK. The Care Group provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.
The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
Working in an administrative team within a prison establishment as part of the Offender Health Directorate.
Ability to communicate with patients where there may be barriers to understanding, such as learning needs/language.
Take appropriate action from messages received and ensure that all information is transmitted to relevant parties.
Handling sensitive and sometimes distressing information appropriately, whilst maintaining patient and staff confidentiality.
To communicate complex and sensitive information verbally and in writing with members of the multi disciplinary team.
Maintain patient health care records including computerised systems (SystmOne) and databases.
Liaising with external organisations as required, contributing to continuity of care for patients required to attend court, transfer establishments or