Client Success Executive

2 weeks ago


Royal Tunbridge Wells, United Kingdom Approved Business Ltd Full time

**Client Success Executive - Approved Business**

**Location**: Tunbridge Wells | **Full-time** | **Young, fun office + regular socials**
- **£23,000 - £25,000 salary with great perks**

Are you confident on the phone, love building relationships, and want to be part of a fun, energetic team? We’re looking for a Client Success Executive to join Approved Business, a leading digital marketing agency based in Tunbridge Wells.

**What You’ll Be Doing**

You’ll work alongside our Support Manager to make sure every clients get the most out of our different services.
Your day-to-day will include:

- Regular monthly phone calls with clients to review performance and ensure satisfaction
- Providing friendly, hands-on support and training
- Keeping clients engaged, informed, and happy
- Spotting opportunities to add value and build strong relationships
- Supporting with client onboarding and renewals

**What We’re Looking For**
- Confident, clear communicator — you’re great on the phone and enjoy talking to people
- Organised, proactive, and great at managing your own time
- Enthusiastic and motivated with a positive, team-first attitude
- Experience in account management, support, or customer success (preferred but not essential)
- Tech-savvy and comfortable learning new software tools

**What You’ll Get**
- A fun, young, and supportive team culture in our Tunbridge Wells office
- Monthly team nights out and regular social events
- Ongoing training and development
- Competitive salary

If you’re confident, friendly, and want to grow your career in a fast-moving tech environment, we’d love to hear from you

Check out our social media to see what the team is up to

Pay: Up to £24,500.00 per year

**Benefits**:

- Free parking
- On-site parking

**Experience**:

- Customer success: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

**Location**:

- Tunbridge Wells TN2 3EY (required)

Work Location: In person



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