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Laboratory Shift Supervisor

2 weeks ago

Ellesmere Port, United Kingdom SGS Full time

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.

**Job Description**:

- ** Job Title**: Laboratory Shift Supervisor
- ** Job Type**:Permanent
- ** Hours**: 40 hours per week - Shift Work - 4 days on 6 days off - 2 day shifts (07:00am - 19:00am), 2 night shifts (19:00pm - 07:00am), followed by 6 days off.
- ** Job Location**:Ellesmere Port
- ** Salary**: The salary will be £27,700 - £32,500 (inclusive of £6k shift allowance) based on experience level

As a Laboratory Shift Supervisor, you will be responsible for supervising the operating activities of the laboratory and prioritising workload to ensure customer service levels are met.

You will also be responsible for out of hours site management and line management of shift team.

**KEY ACCOUNTABILITIES**
- Ensure Shift Handover is performed at start and end of every shift, with key issues clearly identified and prioritised to previous/next Shift Supervisor and recorded in Shift Log.
- Review outstanding work with respect to customer deadlines and prioritise activities of Shift team.
- Ensure all samples are processed for analysis and reports of analysis are issued within turnaround times agreed with both our internal and external Customers.
- Over period of Shift, regularly review workload with respect to analytical test deadlines and use this information to prioritise activities of Shift team.
- Regularly liaise with relevant Co-ordinators (e.g. Infineum Co-ordinator, National Grid Co-ordinator, and an other nominated co-ordtinators specified) to ensure customer workload priority is understood.
- Regularly liaise with customers to keep them informed of analytical test issues such as delays, etc.
- Appraise, coach, counsel and develop direct reports, ensuring each individual has a set of objectives and is given an annual performance appraisal to ensure effective communication of individual, team & business goals and address any areas for improvement.

**Qualifications**:
To be successful in this role, you’ll need:

- In-depth technical knowledge of analytical testing activities within the petro-chemical industry.
- Good communication skills - both verbal and written.
- Able to adopt a flexible approach to work and react effectively to a rapidly changing environment.
- Working knowledge of effective people management techniques.
- Working knowledge of CCLAS LIMS.
- Full UK driving licence

Additional Information