Holiday Administrator

2 days ago

Coulsdon, United Kingdom Oonasdivers Ltd Full time

**Company Overview**

We are a niche market holiday company specialising in Scuba Diving Holidays. We are leaders in Red Sea diving holidays and have a broad range of worldwide locations we offer in addition to our core Red Sea business.

**Role Overview**

The role will entail undertaking a broad range of sales, product and admin related tasks such as:

- Answering the phone and transferring calls to sales team
- Taking information over the phone and adding the information to the booking system
- Supporting the sales team with ad-hoc tasks. Payment chasing, passenger management
- Supporting bookkeeper with ad-hoc tasks, enter invoices and bills, pay off bills and receive payments
- Supporting MD with any ad-hoc tasks
- Support product manager with set-up
- Making flight, hotel, excursion reservations for our amazing holidays
- Chasing invoices for bookings and supporting payments for suppliers
- Administration of holidays and supporting operations on a day to day basis
- Ad-hoc admin support across a range of tasks as required by team or management

**Person Skills for the Role**

**Most of all we need someone quick using systems, amazing attention to detail, good at basic maths a great team worker.**
- Essential_
- Attention to detail and a strong organiser
- Excellent telephone manner
- Focus on client management, always want to do the best for the client is a must
- Supportive team player
- Good English language, both spoken and written
- Lots of energy and drive, wants to work is a fast-paced environment
- Ability to use Excel and basic sums
- Ability to learn new things quickly as in travel things change all the time and often at short notice
- Desired_
- Travel company experience would be very handy
- Bookkeeping experience
- Someone who loves travel and holidays
- Experience of scuba diving and the underwater world
- Natural organiser

**Hours and Location**

Hours of work: Monday to Friday 09:30am to 17:00PM - 35 hours per week / 30 minutes lunch

Rate of pay: £10 per hour plus bonus

We also offer:

- 20 days holiday pro-rata + 8 Bank Holidays
- Annual bonus up to £3000 based on overall performance paid before Christmas
- FOC familiarisation holidays to Red Sea, Philippines and other amazing places to experience our products
- Discounted scuba diving holidays & training

Location: Role is office based in CR5 (Coulsdon).

**Job Types**: Permanent, Full-time

**Salary**: From £10.00 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Coulsdon: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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