Assistant Mental Health Act Compliance Officer

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

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JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
**Assistant Mental Health Act Compliance Officer**

An exciting opportunity has arisen for an Assistant Mental Health Act Compliance Officer to join our Mental Health Act team, based at Northgate Hospital, Great Yarmouth. This is a Band 3, part time role.

There is excellent potential for career advancement existing within the team.

You must be a good, clear communicator and have the ability to deal with issues as they arise. An understanding of confidentiality and data protection is essential.

The ability to prioritise and work on your own initiative, reliability, diplomacy, flexibility and adaptability are key to this position.

The post requires a working knowledge of Microsoft Office software packages.

**Main duties of the job**:
To maintain existing systems to record Section 117 documentation, oversee and support the administration process of the Section 117 after-care service ensuring the completeness and accuracy of the Section 117 records

Maintain existing reminder systems for clinicians who are required to arrange Section 117 reviews along with the existing systems to record Section 136 documentation. This includes data entry and scanning and uploading of documentation.

Assist and support the Mental Health Act Compliance Officers with tasks associated with recording MHA data, and maintaining compliance with the MHA and support MHA Compliance Officers in timely booking of Associate Hospital Manager appeal and renewal hearings and administrative tasks associated with the same.

**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

**Why work for us?** We are an improving Trust, with ambitious aspirations and pushing ahead with exciting transformation work. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

**Why Norfolk and Suffolk?** The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

**Detailed job description and main responsibilities**:
Some of the benefits you can expect:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more

**Person specification**:
**Qualifications**:
**Essential criteria**:

- English GCSEs A -C, NVQ Certificate in Business and Administration

**Experience**:
**Essential criteria**:

- Previous experience working in an administrative environment

**Knowledge & Skills**:
**Essential criteria**:

- Experience of working as an administrator/ secretary in an office environment
- Experience of using general office equipment, eg scanner, copier
- Previous Office experience
- Excellent ICT skills including Microsoft Word and Excel
- Advanced keyboard Skills
- Good standard of literacy and numeracy
- Knowledge of Microsoft systems including Word, Excel and Outlook
- Knowledge of office procedures
- Ability to work within a team

**Desirable criteria**:

- NVQ Level 3 Certificate in Business and Administrat