Doctoral Training Hub Administrator

**Job Purpose**
The Doctoral Training Hub (DTH) manages multiple Centers for Doctoral Training (CDT) across the College of Science and Engineering. We offer a flexible hybrid working model.
The purpose of the role is to provide effective and efficient administrative support for the College of Science and Engineering Doctoral Training Hub (DTH) and CDT Directors, contributing to the enhancement of the student experience and ensuring the continued success of the College’s ambitious doctoral training programmes.
Reports to: The Deputy Doctoral Training Hub Manager (Line Manager) and provides direct support to the CDT Coordinators for specific doctoral training center requirements.

**Main Duties and Responsibilities**
1. To provide dedicated administrative support to the DT Hub team, postgraduate research students, and academic directors.
3. To be the key contact for HEI partners to support the service of the CDTs.
4. To use judgement, in a proactive way, to deliver a quality service to specific CDT students: answering queries, providing information and guidance, resolving issues and allaying concerns as they arise.
5. To plan, coordinate and manage administrative activities that support the delivery of specific CDTs, including maintaining the calendar of events.
6. To work as part of a cross-institutional team to support the ambitious delivery, management, and administration of the researcher development training programme for students including and supporting the registration and enrolment process and ensuring that all students are registered at all center-specific HEI partners.
7. To ensure an excellent service delivery to all students, staff and partners by drawing on expert knowledge and experience to problem solve and take accountability for issues that arise.
8. To actively contribute ideas and initiatives that ensure an excellent student experience for the postgraduate research student community across the College.
9. Working with the DT Hub Coordinators, DT Hub Senior Administrator and Graduate School and DT Hub Events Coordinator support events and conferences and manage travel arrangements for students and external visitors.
10. Support the DT Hub Coordinators and DT Hub Senior Administrator in operational financial processes, including raising purchase orders, processing student expense claim forms and providing status reports as required.
12. To manage all records and files associated with the DT Hub and to ensure consistency of approach across all centres in the DT Hub, liaising with the Graduate School to ensure that changes to student records are made.
13. Provide committee administration support as required. This will include the production and distribution of agenda, papers, and minutes.
14. To update webpages, handbooks, and social media to support the centre specific marketing and communication strategy.
15. Undertake any other duties as assigned by the Deputy DT Hub Manager and the CDT Coordinators.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar role(s). Or: Scottish Credit and Qualification Framework level 7 (Advanced Higher / Scottish Vocational Qualification level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.

**Desirable**:

B1 Knowledge of CDTs in Higher Education.

**Skills**

**Essential**
C1 Proven skills in planning, organising and prioritising effectively.
C2 Excellent interpersonal skills, able to handle sensitive situations with tact and diplomacy.
C3 Excellent communication skills both oral and written.
C4 Excellent IT skills including a detailed operational knowledge of spreadsheets and databases.
C5 Self-motivated with proven ability to work effectively with little supervision.
C6 Ability to work as part of a team.
C7 Proven ability to deliver projects on time to pre-determined deadlines.

**Experience**

**Essential**:

E1 Experience of dealing effectively with a wide range of customers and staff at all levels in an organisation, using initiative and judgement to proactively resolve issues.

**Desirable**
F1 Experience of PGR or Finance administration, supporting both staff and students.
F2 Previous experience of other software packages supporting enquiry management, student records and financial transactions such as My Campus, t4, Agresso.

**Terms and Conditions**
Salary will be Grade 5, £25,138 - £29,605 per annum.
This post is full time (35 hours per week), and has funding for up to 3 years in the first instance.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:

1 A warm welcoming and engaging organis