Legal Assistant

2 weeks ago


Newport, United Kingdom Harding Evans Solicitors Full time

Harding Evans are looking for an experienced Legal Assistant to join their busy Public Law Team in Newport to assist and provide a range of legal support and administration to Partners, fee earners and other legal professionals.

The role responsibilities are:

- To provide direct support to Senior Fee Earners in the Department in a range of matters and manage all client work allocated in accordance with the Firm’s standards.
- To support accounts management on behalf of the team.
- To assist the team with new client enquiries, by taking initial instructions from potential new clients, either over the telephone or face to face.
- To act in a semi-fee earning capacity andto accurately record and submit regular time recording in line with the firm’s/departments policy.
- To undertake basic fee earning duties under supervision, such as taking detailed client instructions in person or over the phone and managing conduct of files where assigned by a senior fee earner.
- To undertake administration work on files and support senior fee earners with the same.
- To achieve agreed levels of billing and time recording, where applicable.
- To ensure all financial controls procedures are followed particularly in respect of billing procedures and collection of monies.
- Carry out eligibility calculations to determine whether potential new clients are eligible for Legal Aid Help/Advice/funding.
- Updating the case management system efficiently and effectively in accordance with departmental processes and procedures.
- To support fee earners by ensuring all routine administrative processes are managed along with managing diary commitments.
- To prepare correspondence through audio typing and word processing.
- To deal with routine post, drafting straightforward replies as appropriate.
- To administer filing relating to all matters by undertaking daily filing, opening, closing storage and retrieval of client files in accordance with the procedures contained within the office manual.
- Resolving debit or credit balances on files enabling them to be closed.
- To process billing on files correctly and in accordance with instructions.
- To ensure protocols are in place to protect the confidentiality of both the firm’s and clients’ documentation and information.
- To manage diaries, take minutes of meetings and circulate as appropriate.
- To prepare mail and enclosures for dispatch.
- To ensure that all necessary photocopying is carried out.
- To provide support to other departments as required.
- To attend to clients in person or on the telephone, providing support in a professional and friendly way and ensuring the firm’s standards for client care are maintained.
- To deal with clients queries whenever possible and referring matters to the fee earner as and when necessary.
- To undertake any specific training identified as necessary to update skills or improve performance.
- To undertake any other duty as reasonably requested of you and within your capabilities including reception cover, post room cover and court run cover (full training provided.)
- To ensure focused concentration with regard to the handling of sensitive data, in accordance with the Data Protection Act and the Firm’s Confidentiality Policy.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person


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