Retail Sales Advisor

**About The Role**:
Nisbets celebrates its 40th anniversary this year and we have come a long way from humble beginnings in 1983 to the international company we are today. We constantly look for ways to expand our reach and deepen our impact further into existing markets, so the entrepreneurial spirit is alive and well still

**Do you want a great work/life balance with no late-night working?**

We are looking for a Retail Sales Advisor who can work **40 hours a week, across the 6 days**, so there will be some weekend and bank holiday working. If you can be flexible on the hours you can work, this will be a distinct advantage.

**Competitive Salary £24,767 with an excellent bonus package.**

**We look after you too, as an employee you will receive a good range of benefits**:

- Performance related bonus paid quarterly which can typically add £1500 onto your annual salary (pro rata for part time)
- Attendance Bonus which can mean up to 4 days additional annual leave or a cash payment of £100.
- Christmas Gift £100
- Ongoing training and support, in store and through our learning management platform
- Excellent Opportunities for Career development
- Access to hundreds of high street discounts
- Staff Discount of up 50%
- Employee Assist with access to 24-hour counselling (conditions apply)

**The role**

Our Retail Sales Advisors are our foundation, a wonderful team of people at the core of every successful store. With customer focus being number one priority, our Retail Sales Advisors are the first point of call for advising and assisting our customers with general queries, whether serving at the till, striking up a conversation or processing an order on the phone. A unique part of the Retail Sales Advisor’s role is to reach out to our prospects and business customers and make them aware we are here, and how we can support their business. You would advise of any new lines or promotions while also providing quotes for more complex orders.

As a Retail Sales Advisor at Nisbets, you will always be looking to interact with customers to ensure they leave with exactly what they want with a positive lasting impression.

**About You**:
**What do we look for in a Retail Sales Advisor**
- We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business.
- Opening and closing the store in the managers absence
- We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems Excel, Word and outlook.
- You are commercially focused and motivated by hitting store targets
- You have a great work ethic and are driven to work hard and contribute to the store’s success.

**What can i except**

We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. As a family owned business we have very much maintained that sense of family in all our teams, where we all pull together to achieve success. We look after you too, as an employee you will receive a really good range of benefits which includes:
- Performance related bonus paid quarterly which can typically add £1500 onto your annual salary (pro rata for part time)
- 20 days holiday plus your birthday off with the option to earn 4 additional days holiday or a cash bonus, based on your attendance.
- Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen
- Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
- Huge discounts on our full range of products, with up to 60% off our own brand labels
- Option to purchase private healthcare at a subsidised rate
- On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
- Liftshare scheme, share your commute to work with a colleague and save money, and the planet
- Charity giving, do your bit by donating to charity through salary sacrifice

**About Us**:
Nisbets is recognised as the leading supplier of catering equipment in the UK, supplying professional kitchen equipment to restaurants, hotels, bars, education, retail and social care settings, even the general public.

Our customers are at the forefront of everything we do; we stock a vast range of appliances, cookware, utensils, professional kitchen knives and much more, suitable for all. Over the past 40 years, we have established a reputation for industry excellence, providing the largest range of commercial kitchen equipment, competitively priced and delivered the very next day.

Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values