Change Management Consultant

Position Summary:
Role Responsibilities:

- Change Planning: Designs end-to-end change management plans for high complexity digital transformation projects and initiatives to drive adoption and implementation of process and technology changes across client stakeholders. Defines anticipated organizational, process, and technology change impacts affecting various stakeholder groups. Estimates change, communication, and training resourcing requirements.
- Effective Communication and Engagement: Develops and executes against tactical, actionable communication & engagement plans. Defines communication tactics, events, and vehicles. Provides work direction to project team members and/or business area colleagues in the creation of communications content.
- Training Design and Deployment: Designs and maintains all training curriculums and courses within a defined scope area to improve adoption and implementation. Provides work direction to training developers, ensuring that training designs and course materials align with enterprise training standards and guidelines. Coordinate’s deployment of training to new or existing stakeholders.
- Change Governance: Applies a structured agile transformation change management methodology and approach to all assigned programs and initiatives. Drives consistency in change management plans and messaging through consistent adoption of new and existing communication, training, and measurement tactics and vehicles.
- Stakeholder Management: Leads the identification, segmentation, and management of all stakeholder groups affected by a given change program. Track’s stakeholder receptiveness to changes and defines mitigating actions where appropriate.
- Change Measurement: Regularly and consistently measures stakeholder receptiveness to changes, and adoption of changes across all levels. Applies transformation measurement tools and metrics, and/or designs other measurement vehicles as appropriate. Defines, socializes, and executes action plans based on assessment results.

Qualifications:

- At least 5-7 years of experience in Professional Services, Operations Management, or Information Systems.
- Bachelor’s degree or equivalent related work experience.
- Experience in a project management capacity within the enterprise software arena with experience working on multiple concurrent client-facing projects.
- Experience working in professional services with financial services, legal, accounting or consulting firms is beneficial.
- Project management experience as related to the delivery of cloud-based software solutions, as well as projects moving from on-premises to the cloud.
- Thorough knowledge of, and experience in, change management principles and methodology.
- Proficiency in business management, statistics, analytics, and spreadsheet software such as Excel.
- Ability to influence others and achieve common goals.
- Excellent communication skills and ability to build strong relationships.
- Exceptional ability to solve problems and think analytically.
- Great organizational, project, and time management skills.
- Customer-focused with a strong sense of urgency and strong sense of making things as effortless as possible for the customer, the team, and this role.
- Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position._