Doggy Day Care Carer

3 days ago

Reading, United Kingdom Bruce's Doggy Day Care Full time

At Bruce’s we unleash happiness and enrich dogs’ lives. Founded in 2008, we have become the UK’s recognised leader in a sector that is experiencing exponential growth.

Our founder, Bruce Casalis, sits on the board of directors for the Pet Industry Federation and has acted as an advisor for the likes of DEFRA, Dogs Trust and RSPCA.

We’re fluent in dog. We go beyond ‘woof’ to a deep understanding of what makes each tail wag. We’re always striving to learn more about dogs and to care for them better. Our expertise means that we allow dogs to be dogs, and everything we do is dog-first. Dogs are our moral compass.

Our centres are divided into classes based on size and play style such as Agility Adventures, featuring agility obstacles to unlock the doggy senses and Curiosity Corner with a sensory zone and open spaces to run and play with canine companions.

Having secured private equity investment, Bruce’s is poised to take advantage of their lead and expand to create a national group of dog day care nurseries.

**Key responsibilities**:

- Supervising and providing mental and physical stimulation for the dogs, including:

- playing with dogs, walking dogs, supervising dogs swimming in the pool and being attentive to nervous or fearful dogs.
- Monitoring dog behaviour, disengaging unwanted behaviour as well as notifying team and manager
- Moving equipment between fields.
- Chatting to clients that may visit the Day Care Centre
- Chatting to customers that drop off and pick up their dog from the Day Care Centre.
- Delivering the weekly engagement plan by following the brief given by managers. This also requires using your initiative but never at the cost of the dog’s safety or dog to Carer ratio.
- Bathing, washing and towelling dogs prior to drop off.
- Assisting the drivers and boarders loading and unloading dogs into the vans.
- Picking up dog faeces, using dog bags provided by Management.
- Cleaning and maintaining the indoor areas, outdoor areas, office, pools, agility equipment.
- Taking out rubbish.
- Cleaning bathrooms and/or porta-loos (not the porta-loo toilet, only the porta-loo housing)
- Moving equipment between fields.
- Taking pictures of the dogs in each of the fields using cameras owned by Bruce’s Doggy Day Care, uploading them onto albums in the CRM and tagging the individual dogs in photographs to be sent to customers.
- Assisting a driver to collecting dogs from owners’ houses using a company vehicle.
- Someone who enjoys dogs company and be comfortable handling dogs
- Be happy working outdoors, in all weather
- Can demonstrate that you can deliver great customer service
- Be well presented, well spoken with good communication skills
- Demonstrate that you are reliable and trustworthy
- Must be happy to have a CRB check as required
- Have a passion for working with dogs and be able to demonstrate this
- Must work well in a team and be able multi-task and work proactively

**What you get in return**:

- Lots of dogs to play with and cuddle
- Competitive salary
- Busy Bees Benefits including retail discounts, experience days and employee assistance programme
- Pension contributions
- Working in an idyllic, rural location
- Ongoing professional development

**Salary**: £9.18-£9.50 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Wellness programmes

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Are you happy to work outdoors in all weather?

**Experience**:

- dog care: 1 year (preferred)

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