Service Desk Technician

12 hours ago


Leeds, United Kingdom Oscar Technology Full time

My client who operate within the healthcare industry are hiring a Service Desk Technician to start immediately

This position is 2/3 days a week ONSITE IN LEEDS city centre

The day rate is yet to be defined, but we will be looking at around **£150P/D.**

The role will be a 3month+ contract working at a **Hybrid** basis with the office being based in **Leeds** city centre.

**The Role**
- To provide day to day customer focused service desk support, advice and guidance to staff including support for end user hardware and software.
- To ensure that incidents and requests are dealt with promptly and appropriately.
- Troubleshoot all first and second-line issues quickly and efficiently to ensure availability and performance of user systems and escalate to second
- and third-line support as required and appropriate.

**The Requirements**
- Experience of Microsoft technologies (Windows 10 & Office 365)
- Experience of Microsoft Office 365 (OneDrive, SharePoint & Teams)
- Ability to utilize Active Directory
- Experience of working to SLA
- Experience of working in an ITIL environment

Oscar Technology is acting as an Employment Business in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.



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