Administrator

Previous applicants need not apply.

We are currently looking to recruit an enthusiastic and motivated administrator to be part of a dynamic administration team based in Kingfisher House, Huntingdon / Brookfields Hospital, Cambridge. This particular role is within the Older Peoples Mental Health team and will be supporting the nurses, Psychiatrists and Psychologists.

The admin team strive to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, families and colleagues.

We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff.

If this sounds like what you are looking for then we have a great opportunity that you might be interested in. The role of the Older People's Mental Health Administrator is varied, challenging, and rewarding and a steppingstone to progression within the OPMH team.

The post holder will provide a comprehensive administrative service within their team.

Word processing of all forms of correspondence, reports and summaries that are required by the team.
Using digital dictation to type letters.
Undertake diary management for clinicians and/or managers, as required.
Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
Inputting and updating service user information and service user/team activity on computerised information systems, creating service user
notes where necessary and according to policy.
Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track
and receive notes in a timely manner.
Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information
and signposting as requested and appropriate. Deal with difficult callers in a calm and effective manner.
Undertake training of new staff as directed by Line Manager and/or other managers.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well
as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic &
Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities

To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
To comply with the Professional Codes of Conduct and to be aware of changes in these. To maintain up to date knowledge of all relevant legislation and local policies and procedures implementing this.
To ensure that all duties are carried out to the highest standard and in accordance with currently quality initiatives within the work area.
To comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety
and Confidentiality of Information and to be aware of any changes in these.
To comply at all times with the Trust’s Information Governance related policies.
Staff are required to respect the confidentiality of information about staff, patients and Trust business and in particular the confidentiality
and security of personal identifiable information in line with the Data Protection Act.
All staff are responsible for ensuring that any data created by them is timely, comprehensive, accurate, and fit for the purposes for which it is intended